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“Very nice hotel”

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Courtyard San Diego Central
Ranked #25 of 279 Hotels in San Diego
Certificate of Excellence
Silver Spring, Maryland
Level Contributor
144 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Very nice hotel”
Reviewed November 28, 2012 via mobile

I stayed it here for business. It was in very good location. Very good customer service. Room was clean and quiet. The exercise room was large and ll equipment in good order. Rooms had plenty of outlets. Typical and good courtyard hotel.

Stayed November 2012, traveled on business
Helpful?
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuergenOswald_11, General Manager at Courtyard San Diego Central, responded to this review, December 2, 2012
Thank you very much for the many compliments from the location to the hotel itself and service. Our team will be very happy to see that their efforts are recognized.

Looking at your other reviews it is evident that you are in San Diego frequently. Therefore we are looking forward to welcoming you back again and again.

Jürgen Oswald
General Manager
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639 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
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English first
Arlington, VA
Level Contributor
180 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed November 14, 2012

The Courtyard San Diego Central is good hotel for a visit to San Diego, provided you have a car. It is not far from downtown, very close to a freeway, and there is no charge for parking. The room was quiet and clean. The bathroom was large, with the sink just outside. (The lighting in this area could use some improvement.) The bed was comfortable. Some of the linens were slightly worn. The climate control system worked well. The staff were polite and helpful. There is a computer available in the lobby for online check-in for flights. I did not eat at the hotel, but there is an In-N-Out nearby.
The Old Town Transit Center is a short drive way. You can park there for free and take the Trolley to downtown.
I enjoyed my stay at this hotel, and would stay here again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SEETHEBEST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuergenOswald_11, General Manager at Courtyard San Diego Central, responded to this review, November 16, 2012
I appreciate you pointing out the many positive aspects of our hotel as well as some improvement opportunitities. It sounds that you are a burger fan. During your next stay you should definitely check out the burgers in our bar or restaurant. On Mondays and Thursdays we feature a special burger that ties in with that day's NFL home team. It's been fun to be creative and our guests get a kick out of it.

Looking forward to welcoming you back soon.

Jürgen Oswald
General Manager
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Colorado Springs, Colorado
Level Contributor
2 reviews
Reviewed November 9, 2012

Only stayed a night but it was awesome. Great welcome and check in. Fitness center was clean and the equipment was working. Room was clean and plush. Conferance room was set up and the details were attended to with style. Full breakfest of high quality food with great service. Best part was the staff. Everyone was friendly and alert. It's obivous that they enjoy working at the Courtyard.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 50Lawrence7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuergenOswald_11, General Manager at Courtyard San Diego Central, responded to this review, November 10, 2012
I am proud that we made a great impression during your brief stay. Hopefully we will be able to welcome you back a little longer next time around. It is great that you were able to witness the enthusiasm and spirit to serve of our team. No other compliment means more and I thank you for that.

Jürgen Oswald
General Manager
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San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 8, 2012

This hotel is fairly standard Courtyard by looks, but it is one of my favorite hotels anywhere because the entire staff is so great. Latoya at the front desk is amazing and has called me by name since my first stay. She is always smiling and says hello whenever I pass by, no matter how busy she is. She also makes sure that any problem that pops up is quickly taken care of. Everyone else is very friendly and the service is usually great, although sometimes they do get an unusually large number of guests eating in, which can strain the system somewhat. I only ate breakfast in once (usually grab something from the Starbucks in the lobby and run) and the buffet was very good. There are also a few good restaurants within walking distance and tons a short drive away.
The rooms are well maintained and the public spaces inside and out are great and very comfortable. I did have a problem with a noisy air conditioner one night and was quickly and efficiently moved to the room next door (Latoya to the rescue!). The next time I was in that room, an entirely new unit had been installed.
I’ve stayed in other hotels in the area and nearby areas and this one is heads above the rest!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeyLikesIt787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuergenOswald_11, General Manager at Courtyard San Diego Central, responded to this review, November 10, 2012
It is always great to hear when our team makes the difference. I appreciate you taking the time to recognize one of our super stars; she will grin ear to ear when I share this review with her.

I am pleased that any issues are promptly resolved. Nobody is perfect, but it's how we respond that sets us apart.

Looking forward to seeing you again real soon.

Jürgen Oswald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Terre Haute, Indiana
Level Contributor
511 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed November 5, 2012

The Courtyard Marriott is a little bit of a drive from the downtown area. It is located AT Spectrum Center and is a short drive to the Fashion Mall. The rooms are clean and comfortable. For four stories it has the slowest elevators I have experienced. I have stayed in places 14 stories tall that had faster elevators. There is a full service bar. However the hotel restaurant has the poorest service that I have experienced in a while. For breakfast we sat for 15 minutes before someone came to take our order and to offer coffee. For dinner, the dining area is like a ghost town. Good luck finding a server for it. The bar has better service. If you have transportation to eat elsewhere, by all means do. It is a nice place to stay, but you wouldn't want to eat there.

Room Tip: Facing the pool is less noise
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OrlandoMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuergenOswald_11, General Manager at Courtyard San Diego Central, responded to this review, November 6, 2012
I am glad that you liked our rooms, but I am sad that we disappointed you in our restaurant especially as we usually do so much better. My apologies that you did not see our good side and I appreciate you sharing. This gives us an opportunity to review with our team that we can never relax.

Hope to be able to welcome you back so we can redeem ourselves.

Jürgen Oswald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copperas Cove, Texas
Level Contributor
311 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed November 5, 2012

Our visit was for a family emergency related to the Rady Children's Hospital. We booked our room at the rate for families associated with the hospital, which was a nice savings. We had 3 other family members need to stay in additional rooms which they were great about booking as we checked into our room. The staff at the front desk was excellent and very helpful. This was a very stressful time for our family and their care and extra time working the rooms out was very much appreciated.

After checking in to our 4 various rooms, we were very appreciative of the lovely surroundings and atmosphere at the hotel, especially in the lounge and around the pool area. Our family spend several hours throughout the next 2 days congregating there and spreading out as we planned a funeral. The staff was always kind and friendly and never minded us spreading out
and staying for so long in these areas. We all had breakfast at the buffet and each day found the wait staff extremely friendly, courteous and attentive.

I can't say enough about this hotel. I have stayed at Courtyard by Marriott hotels all over, and this one has definitely raised the bar for ALL of them! For such a stressful time, our family all felt very comfortable and at home at this hotel. Thank you.

Room Tip: In the area eat at 94th Aero Squadron -Very good food, great wait staff! Casa Machado - Very Good...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cubgirl65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuergenOswald_11, General Manager at Courtyard San Diego Central, responded to this review, November 6, 2012
I am very proud that our team was able to assist during trying times. Thank you for sharing your touching story and we all wish your family only the best.

We look forward to welcoming you back under more pleasant circumstances.

Jürgen Oswald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 31, 2012

Having traveled extensively I found a gem of a hotel in San Diego. The staff is excellent starting with the sales manager Max to the bartender Don. Pam has an excellent food operation which gives us travelers an excellent menu for both breakfast and dinner -- while not breaking the bank. Rooms are clean and house keeping does the little extras to make you comfortable with well kept guest rooms. The entire team seems to find ways to make your stay what you want it to be. During mid week football games the serving staff gears up and on Wednesday the managers host a get together. If your looking for a central (not on the beach) San Diego location this oasis is the place to go too.

Room Tip: There are pool looking rooms with spacious balconies but these typically cost a bit more.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuergenOswald_11, General Manager at Courtyard San Diego Central, responded to this review, November 2, 2012
Many thanks for recognizing some of our super stars. We are very fortunate to have them and I am glad that they are making the difference in your eyes. We just had a Marriott brand representative visit the other day and he was also very impressed with our Food & Beverage operation. Keep in mind that this person sees different hotels on a daily basis. It's definitely nice to stand out.

We appreciate your loyalty to our hotel and will continue to work hard to come thru for you.

Jürgen Oswald
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard San Diego Central

Property: Courtyard San Diego Central
Address: 8651 Spectrum Center Blvd, San Diego, CA 92123-1489
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in San Diego
#37 Family Hotel in San Diego
#42 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Diego Central 3*
Number of rooms: 245
Reservation Options:
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Also Known As:
Courtyard San Diego Central Hotel San Diego
San Diego Courtyard

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