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“DELIGHTFUL STAY”

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Extended Stay America - San Diego - Sorrento Mesa
Ranked #210 of 279 Hotels in San Diego
Encinitas, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“DELIGHTFUL STAY”
Reviewed June 1, 2012

That was indeed a most delightful stay I had with Extended Stay America (previously Homestead) in Sorrento Mesa last month. Though I expected it would be ok, my experience with them surpassed my expectations pleasantly.

Front Office executives Lyn and Christine, and General Manager Emil made me feel very welcome, very much an individual person and not just another client on another busy day. They attended to me with genuine heartwarming courtesy and made me feel like a VIP guest.

My room was very pleasant. And clean. Everything I needed was there, plus it had a small and sweet kitchenette. And the price, very reasonable.... and oh, i appreciated that there was some bit of breakfast 'on the go'.

I would definitely return to this hotel and highly recommend it to anyone looking for a room in San Diego.

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Cynthia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review, July 18, 2012
Thank you so very much for your glowing review of Extended Stay America San Diego Sorrento Mesa. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition. Once again, I and the entire staff at our hotel thank you for your kind words, and we would love to see you again! Please don't hesitate to call on me for your future stays here or any other Extended Stay Hotels (sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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106 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
San Diego, California
1 review
Reviewed May 22, 2012

I stayed in Extended Stay America (formerly Homestead Studio Suites), Sorrento Misa for 20 days and I really enjoyed my stay. The rooms were comfortable, the price was affordable and the service was commendable. All the front desk personnel, particularly Tammy and Habiba, were really courteous, patient and ensured that the check in and check out process is smooth.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bhanu A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review, July 18, 2012
Thank you so very much for your glowing review of Extended Stay America San Diego Sorrento Mesa. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. I will definitely share your comments with my wonderful staff and highly recognize them for their excellent customer service! We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 12, 2012

I choose the Homestead Hotel, now Extended Stay Hotels, during my frequent work visits
in San Diego. It is very affordable, convenient, clean and has a "homelike" appeal.
The rooms are equipped with a full size refrigerator, microwave oven, small stove and a dining nook which is a convenient option after a day's work when you need to stay in or just does not feel like dining out. Most of all, the polite, friendly and helpful staff especially Lyn, Christine
and the hotel manager, Emil Carreon makes staying at this hotel even more desirable.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CeciK1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review, July 18, 2012
Thank you so very much for your glowing review of Extended Stay America San Diego Sorrento Mesa. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition. Once again, I and the entire staff at our hotel thank you for your kind words, and we would love to see you again! Please don't hesitate to call on me for your future stays here or any other Extended Stay Hotels (sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
Reviewed May 9, 2012

I have been this Hotel for more than 3 months. There is a little bit mess up at first, but everything went smoothly after that. The staff there are friendly, nice, and patient. They always listen to your advice, and think for you, even the maintenance staff there!

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hortense J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review, July 18, 2012
Thank you so very much for your glowing review of Extended Stay America San Diego - Sorrento Mesa. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed May 1, 2012

On my trips to San Diego I love to stay at Extended Stay ( previously Homestead) the staff is great. Its nice when the staff remember your name and greet you with a warm smile. I feel very welcomed by Lyn. Christine, Cheyne, Tommy, April, Habiba on check-in and check-out. Emil Carreon (GM) have a wonderful staff and his personal greeting exceed all expectations. A special thanks to Eddie for paying special attention to detail in my room. I recommend this hotel to anyone visiting San Diego it will not let you down.

Room Tip: I had a great room, it was very quiet to get work done.
See more room tips
  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank my3sons222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review, July 18, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America San Diego Sorrento Mesa. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tell us that we are delivering on that commitment! We strive to provide a "home away home" experience for all guests, no matter if they are staying for a night, a week, or a month. Our staff and I are truly honored for your recognition and we will continue to strive on our excellent customer service! Once again, I and entire staff at our hotel thank you for your kind words, and we'd love to see you here again. Please don't hesitate to call on me for future stays here or at any other Extended Stay Hotels (sm) locations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 18, 2012

I was booking this hotel over the phone asking for a lot of information about places I could visit, restaurants I could go to and such. Christine at front desk was extremely patient and friendly with me and gave me all the information and suggested some places I could visit while in San Diego.
The room was nice and clean and I do love the kitchen in the room.
Will definitely come back.
Just wanted to say Thank you to Christine and all the personnel (sorry I forgot names) I have met in there.
I will definitely stay in your hotel again and will suggest it to friends and family.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Serbal01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review, July 18, 2012
It was very kind of you for take the time to publish such a positive review of your stay at Extended Stay America San Diego Sorrento Mesa. It's always satisfying to read positive feedback from our valued guests, like you. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 17, 2012

I just wanted to write a quick note about my stay. Everyone there made me feel very comfortable.
If every I had a question our a problem, they were always ready to solve it and won't blow you
you off until it was taken care of. The staff day or night were always polite and professional.
I would recomend the san Diego location to any body. NOW MY NEXT REVIEW. I am now working in Santa Barbara where your SD staff tried to hook me up with your extended stay here.
I spoke with Lindsey who gave me a deal on a room,but only until June 1. I told here we would
need at least 4 rooms maybe more. She told me 2 differnt times she would speak to her up above
on the June 1 rate increase problem. NO CALL BACK. So feeling like I could be out searching
in June for a place to stay for 6 months, I decided to buy an RV. Now I stay at an RV Resort,where my cost will not increase. THANK YOU LINDSEY ! If your other places where all like SD I think you would be better off. Maybe use the staff at that location to be a training center
on how to treat your clients and prospective clients.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review, July 18, 2012
Thank you so very much for your glowing review of Extended Stay America San Diego Sorrento Mesa. Whenever I read comments like yours it always gives me such great pleasure. We strive to provide a "home away home" experience for all guests, no matter if they are staying for a night, a week, or a month. Our staff and I are truly honored for your recognition and we will continue to strive on our excellent customer service! Once again, I and entire staff at our hotel thank you for your kind words, and we'd love to see you here again. Please don't hesitate to call on me for future stays here or at any other Extended Stay Hotels (sm) locations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - San Diego - Sorrento Mesa

Property: Extended Stay America - San Diego - Sorrento Mesa
Address: 9880 Pacific Heights Blvd, San Diego, CA 92121-4702 (Formerly Homestead Studio Suites San Diego - Sorrento Mesa)
Phone Number:
Location: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#19 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - San Diego - Sorrento Mesa 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Homestead Studio Suites San Diego - Sorrento Mesa Hotel San Diego
San Diego Homestead Suites
Homestead San Diego
Homestead Suites San Diego

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