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All reviews convention center great location gaslamp quarter loft room petco park train tracks valet parking light rail gas lamp within walking distance per night directly across the street the hard rock hotel restaurants and bars two blocks front desk staff trolley stop
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Reviewed January 10, 2014

Overall hotel is nice and location optimal for Gas Lamp district shopping and dining. Bathrooms need updates and plumbing is slow to drain. Parking is difficult to find in this area and hotel parking is $40 per day with wait for valet to bring car when you need it.

Date of stay: January 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank lrevans14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mctigup, Director of Sales at Hilton Gaslamp Quarter, responded to this reviewResponded January 16, 2014

Thank you for the review of the Hilton Gaslamp!

It sounds like you were able to take advantage of our prime location and get out and about within the Gaslamp Quarter! We will look have our engineering staff pay extra attention to some of the slow draining issues you mentioned so that future guests don't experience the same.

We hope to see you back in the Gaslamp soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

Perfect location just 50 yards to the convention center and 50 feet to Gaslamp Quarter. You don't have to go far to be entertained! The valet was super friendly and efficient. The front desk staff was kind and the Bell Service lady was warm and inviting. The outside of the hotel and the lobby are gorgeous. The hotel is also pet friendly and they have an off leash dog park right out the front doors. The room was a decent size too. The CONS: We were in room 528. We arrived at 7:00 p.m. on Sunday night and our room wasn't ready. How is that even possible? They gave us comp tickets to the bar area but that didn't even cover two glasses of wine. It took 40 minutes for our room to be ready. But how is it ready and clean when there are pistachio nut shells on the floor by the door? Just ick. I mean, for the love ... how long had those shells been there? They were right by the door - you couldn't miss them. Our mattress was so wrecked! If you try to sit on the foot of bed on the right hand side - you are probably going to end up on the floor. I guess that's where everyone sits because ALL the support is gone. So if the corner of the bed is that bad it makes you wonder how many people have stayed in that room and slept in that bed. That was NOT a place I wanted my mind to go. Finally, we arrived on Sunday night and left on Tuesday morning and that entire time no one vacuumed the hallway on the 5th floor. So while the service and location were "yay", the cleanliness and quality was "ew".

Room tip: Stay on the north side if you can. We had a view of the convention center stairs, the dog park, and the Gaslamp Quarter.
Date of stay: December 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Jen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mctigup, Director of Sales at Hilton Gaslamp Quarter, responded to this reviewResponded January 16, 2014

Jen S,

We appreciate your feedback and kind remarks about our staff and service. We would also like to apologize for the deficiency during your stay. We understand it public areas leading up to your room are as important as what is inside. We will take this opportunity to work with our staff to provide the best experience possible for future guests.

Thank you again and we hope give us another shot to take care of you during your next trip to San Diego!

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Reviewed January 3, 2014

So much to do! This hotel is close to everything! Nice rooms! Front desk staff is super friendly! The restaurant and bar are ok. Nothing special but it works for a quick drink! Super close to the convention center and the trolley. You get earplugs in your room because you can hear it at night!

Date of stay: January 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Seasidebreezie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mctigup, Director of Sales at Hilton Gaslamp Quarter, responded to this reviewResponded January 9, 2014

Seasidebreezie,

Thank you for your review of the Hilton San Diego Gaslamp! We are very pleased to hear you had a great visit to San Diego and appreciate your positive comments about our Front Desk staff. Also, our New Leaf restaurant is a great spot to have a drink before heading out to the Gaslamp...Hope you had a great time!!!

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Reviewed December 31, 2013 via mobile

We had an absolutely great time at the Hilton. It is amazingly located next to amazing restaraunts, bars, and nightlife. Everything you could ever need is a 5-10 minute walk away, and it is right next to the trolly. The front desk staff was so kind and helpful. Jordan helped us with all we needed and was awesome. The breakfast buffet was also great and included french toast, an omlette bar, fresh fruit, baked and toasted goods. Our room was very nice and clean and our bed was extremely comfy. Overall great stay and perfect place to be if you want to explore the gaslamp quarter.

Date of stay: December 2013
Trip type: Traveled as a couple
Thank malfrogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013 via mobile

Very convenient location, walking distance to 5th ave where are all the night life. Lots of restaurants nearby with stylist streetlights. Public parking is available two blocks from hotel. $15 flat rate or $1/hour. 18 mins to Sunset Cliffs and about 10 mins to balboa park.

Date of stay: December 2013
Trip type: Traveled as a couple
Thank Bostoncake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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