July 22-24, 2011
Location: We stayed here for our first Comic-Con. Super convenient. Walking distance to the Convention Centre (right across from the hotel). Also very close to all the restaurants, clubs and shopping. And a less than 10 mins ride from the airport!
Check In: We arrived a little before check in and was told our room wasn't ready, and they took in our lugguage until our room was ready (we headed over to Comic-Con). We came back shortly after check-in time and our room still wasn't ready. The front desk (before we were able to say anything) gave us a voucher for $20 each and told us to enjoy a drink at the New Leaf restaurant located in the lobby. AND, whatever we don't use, will be credited to our final bill. That's phenomenal customer service. We received a call around 6ish that our room was ready so we checked in.
The room: We had a king bed non-smoking room. This room was huge! Came fully appointed with coffee, tea, free internet, flat panel tv, phone, alarm clock, shampoo, conditioner, lotion and soap. There also was a desk, in-room safe and lounge chair. The bed was very comfortable.
Food: We didn't order any room service, however did eat at the New Leaf restaurant in the lobby a couple times. Service was very good, and the food was good too.
The little things: Since the train is located very close to the hotel, they had ear plugs (for free) incase the "urban" sounds were a distraction. The front desk was always friendly. The bell hop who helped us load our rental car. My other half picked up a bunch of collector items at Comic-Con and the guy(forgot his name) safely and respectfully helped us load the car with our lugguage and Comic-Con items. Last minute late checkout: we barely got any rest during Comic-con and needed a later check out which they gave us without hesitation or extra charge.
We would definitely stay here again.
- Official Description (provided by the hotel):
- Stylish 12-story Hotel situated in downtown's historic Gaslamp Quarter, adjacent to the bay. ... more less
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- Also Known As:
- Hilton San Diego Gaslamp Quarter Hotel San Diego
- Hilton Hotel San Diego