It was a mix of passion and non-passion. Front desk personnel lacked heart. Focus seemed to be on one-another each time I approached. In addition I had a very special promotion and had to inform them of all it offered, even though once I mentioned they seemed to find it quickly on their screen, including at check-out. The staff in the lounge area and the restaurant were exceptional. Both helpful and passionate. The hotel appeared to have gone through an upgrade but still looked a bit tired in the room and hallway areas. The lobby area had a trendy appearance. I just did not get that wow feeling from my stay. With so many choices in the area probably will pick elsewhere on our next trip.
- Official Description (provided by the hotel):
- The Westin San Diego Gaslamp Quarteris ideally located in the heart of downtown San Diego's historic and vibrant Gaslamp Quarter. Your unparalleled San Diego Accommodations include every imaginable amenity as well as proximity to all a Gaslamp Quarter Hotel offers: the very best of San Diego shopping, dining, entertainment and cultural activities. With striking bay and cityscape views, The Westin San Diego Gaslamp Quarter Hotel features 450 guestrooms and suites, all tastefully remodeled to create a sense of calm and balance—a sanctuary of soothing color palettes, natural wood and stone accents and stylish décor. It’s a Downtown San Diego hotel without compare. Here you will enjoy incomparable San Diego accommodations like a Heavenly Bed®, flat-screen TV and spa-inspired bath amenities. You will leave feeling rested, energized and renewed. ... more less
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- Also Known As:
- Westin Gaslamp Quarter, San Diego Hotel San Diego