From the minute we drove up to the property, we were greeted by an incredibly friendly staff, who catered to our every need. Being that it was Christmas time (we stayed Dec 23-26), the hotel was lavishly decorated with lights, festive trees, there were Christmas Carolers, an enormous gingerbread house, warm fires in the fireplaces and fire pits outside and fun activities for the kids. Our room was on the second floor with a balcony. Beautiful and clean! When I happened to mention that my husband's birthday was the 23rd, they congratulated him and later dropped off a complimentary bottle of red wine, a platter of cheese, crackers and grapes with a personalized note! Now that is what I call outstanding customer service. Any time we needed anything, they were there. The hotel had a Starbuck's on property, which made it so easy to grab a coffee, snack, etc...we also enjoyed the bar and it's restaurant which thankfully was open on Christmas night. Delicious butternut squash soup and seared tuna caesar salad! Since we were out most of the day, we did not take advantage of their spa, golf course and other amenities, but they looked amazing. The best part is that I booked this hotel online on Black Friday for $89/night! It included the parking and complimentary drinks upon arrival. We were truly knocked out by the hotel and especially it's staff. They worked as a team, were always helpful and friendly. They even found a laundromat for me to wash my clothes in the nearby area. I would more than highly recommend this hotel to friends, strangers, anyone! It definitely made our Christmas more special, as they made us feel special for staying there! Thanks a million for a great stay!
- Official Description (provided by the hotel):
- Located in San Diego, Rancho Bernardo Inn offers business and leisure guests an experience that is both peaceful and rejuvenating. A member of the distinguished Preferred Hotels & Resorts Worldwide, Rancho Bernardo Inn is a destination resort known for its exquisite golf, spa facilities, and exceptional cuisine. A true destination for the entire family, the 265-acre property features 287 luxuriously appointed guestrooms, three swimming pools, an award-winning full-service spa and fitness center, multiple dining outlets, room service or in-room dining, and extensive meeting and event facilities. ... more less
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- Also Known As:
- Rancho Bernardo Hotel San Diego
- Rancho Bernardo San Diego