Stayed overnight with friends to hang out and party a bit. Beds were nice, comforter & pillows comfy. Room clean, enough towels. Only one tiny bottle each of shampoo/conditioner/lotion for two people. Pool was large enough & heated. Hot tub was nice. All in all a pleasant enough stay. Only issue I had was actually with the booking site hotels.co which had an error & stated it didn't book my stay. Called customer service to verify, was told no reservation made, nothing charged. So I called directly to hotel to reserve due to the site outage & the fact that it was last minute (booked same day as stay). Of course showed up & had 2 rooms booked. Manager there was very nice & understanding. Didn't add to the stress of the situation. Cancelled the hotel reservation. Might be looking @ a cancellation fee though. Manager said he would do his best to talk to auditor & get it cancelled. Called back to customer service, 2nd rep was unapologetic & a tad rude. Not a shred of sympathy, apologies or future discounts offered even though their site was at fault. Boo on ya hotels.co! First time I have an issue with the site.
Free WiFi, Parking, water & breakfast included. Right next to 15 freeway.More
- Free Wifi
- Free Parking