We celebrated our 25th anniversary and wanted to walk to the many fine restaurants and bars in the area. The location was perfect to meet our needs.
I would like to point out how helpful and kind the staff was in making our celebration special. When we returned to our room, there was a small bottle of wine and a goody bag awaiting us. There also was a card signed by the entire staff congratulating us. Nice touch!
The complimentary hot breakfast was also a nice perk.More
InterContinental
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Located in Downtown San Diego, short walk to coast and all attractions. Great views from windows. Good size studio suites.
Just remember whatever price you are quoted, you must add $38 to that if you have a vehicle, that is the nightly parking rate. I was told upfront they would make my card work in the parking garage, but no one ever said I was being charged, I thought it was included with my room.
Dear drdroad,
Thank you for sharing your experience at the Residence Inn San Diego Downtown/Gaslamp Quarter.
While I'm glad to hear you enjoyed your stay, I am very sorry to hear that you were disappointed by the cost of our parking. Due to our centralized downtown location, our overnight parking costs $49.00. We do offer unlimited in-and-our privileges as well as hourly rates. We also work closely with LAZ Parking to guarantee a price that's fair and in line with our competitors.
Thank you for staying at the Residence Inn San Diego Downtown/Gaslamp Quarter. We hope you choose to stay with us again whenever your travel needs bring you back to San Diego's historic Gaslamp Quarter.
Great location and great staff. Breakfast was excellent for a free breakfast. Special shout out to Klenna at checkin and Venessa at the bar. Would stay there again. So many bars and restaurants within walking distance.
Dear W81HJseanm,
Thank you for staying at the Residence Inn San Diego Downtown/Gaslamp Quarter. We greatly appreciate your review and we're so glad to hear that your overall experience was a positive one.
We'll be sure to share your kind words with both Kalena and Vanessa! I'm sure they'll be delighted to know that they made your stay memorable for all the right reasons.
On behalf of Kalena, Vanessa and everyone else at the Residence Inn San Diego Downtown/Gaslamp Quarter, thank you for choosing our property. We can't wait to have you back!
We stayed here for a few weeks for gvmnt business, we were always greeted with a smile. especially in the mornings during breakfast. The breakfast crew always makes you feel welcome, Priscilla goes the extra mile to ensure you feel at home. They will even tell you to have a nice day as you finish your meal. We would definitely stay at this property again, great employees make a difference. Thank you Priscilla.
Hello!
Thank you for providing your feedback on your recent stay at the Residence Inn San Diego Downtown/Gaslamp Quarter!
Our hotel team is committed to providing exceptional service and by the looks of it we did just that!
I am happy to hear that Priscilla was able to assist you, she is a great example of the level of service that we strive to keep. I will personally share your thoughtful comments with her as well as our management team.
We look forward to hosting you again on your next trip to San Diego!
Best,
Kalena Kimi
Front Office Supervisor
On business as a gvmt employees. Staff did not like us. Management was not friendly at all. Hope they can fix the issue. The valet staff however was very friendly and kind. The room service was average.
Dear Connector02378369804,
Thank you for taking the time to share your recent experience with us.
Receiving both a warm welcome and a fond farewell often times sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell short of meeting your expectations when you stayed at Residence Inn San Diego Downtown/Gaslamp Quarter.
In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I have shared your feedback with the appropriate hotel team in order to improve as needed.
Thank you for sharing your feedback with us. We hope to better serve you the next time you find yourself in San Diego's Gaslamp Quarter.
Over $200 a night and they still charge $48 for parking and even $3.50 for the bottled water in the fridge. There are better hotels for cheaper prices in San Diego. They probably treat their customers as if they would like them to return as well.
Dear BrianR1687,
Thank you for choosing to stay at the Residence Inn San Diego Downtown/Gaslamp Quarter. We greatly appreciate your honest feedback.
With a mission to provide the highest possible level of hospitality, we take great pride in serving your needs and are saddened to hear that we have not met your expectations. Please know that we have forwarded your comments to the appropriate departments to ensure your concerns are heard and evaluated. Thank you for providing feedback as we continue to improve our services to meet the needs of our valued guests.
Thank you for staying at the Residence Inn San Diego Downtown/Gaslamp Quarter. We hope to better serve you the next time you find yourself in San Diego's Gaslamp Quarter.
