I arrived around 7pm to one of the least friendly front desk people of all time. He tried to tell me that since my reservation said 2 people but I put 3 people on the list I had to pay 10 dollars extra a night. That isn't what I was told on the phone and he said "who did you talk to??" I had no idea. But he acted like a total jerk and said "oh I know who YOU talked to, FINE" Thanks...jerk. Get into the room... the a/c is a window unit with a gap...so yes there were bugs. The outlet in the room ( I had room 108) closest to the couch was not on correctly and we couldn't plug anything into the outlets without things falling out of them. The rooms themselves were ok. There were stains on the comforter, hairs on the pillow cases and the floor felt dirty everywhere. We should have taken pictures of how dirty our feet got just from walking around but we didn't. The fridge was a mini fridge. The water in the shower was very particular, either very hot or very cold. The view faced a building next door. The parking was ABSURD!!!! Not enough spaces so they REALLY shouldn't even advertise parking. The fold out bed in the living room was beyond awful, it was LOUD and uncomfortable, bars in all the wrong places, lumpy just terrible. The place was NOISY. Don't get a downstairs room if you plan to sleep, my room was just outside of the hot tub (it's a square so they all are) As soon as anyone was outside in that area talking you couldn't help but hear it. The walls were paper thin so you literally hear EVERYTHING going on. This place has a 72 hour cancellation policy otherwise I wouldn't have stayed there after I read the reviews. When I went to check out the girl didn't ask "how was your stay" I can only imagine she knows she works in a dump and that isn't a question she should really ask. Also they had actual keys, what a pain, if you lose them they charge you, if you are not out at EXACTLY 11 they charge you. We over paid for sure. I wish I would have made a fuss and left and got my money back because it was an awful experience. The ONLY good thing about this place is the location. It's close to the beach but loud loud and nasty. Also the housekeeper...banged on the door, which was locked from the inside for no less than 10 minutes yelling "HOUSEKEEPING" hey crazy, it's locked...from the inside...we don't check out for another day...leave us alone. Evidently our do not disturb sign fell off. At most decent places once they realize it's locked from the inside they leave you alone, this lady was a psycho about yelling it and trying the key and moving the door handle just rude and pathetic customer service. http://youtu.be/yX1WPLSrtaA
- Official Description (provided by the hotel):
- Located in the heart of San Diego's Pacific Beach neighborhood, Beach Haven offers a family-friendly hotel experience that puts the best of the Pacific just outside your door. Enjoy an easy walk to shops, restaurants, parks, and of course, the beach. Surround yourself in a sun-drenched, easy going, beach hotel experience inside and out. Enjoy the surf, stunning sunsets over the Pacific, and everything the neighborhood has to offer right here at Beach Haven hotel. ... more less
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- Also Known As:
- Beach Haven Hotel San Diego
- Beach Haven San Diego