We stayed here over Labor Day weekend and our family suite was great..except there was only a tiny mini-fridge--that didn't suit us at ALL. We had to leave many items in our cooler. We didn't care too much, we were only there to spend time on the beach. However, the check in process was odd; we arrived very late and it seemed like it took the employee half an hour to check us in. Oh well, maybe we were delirious. My main problem, and the reason for writing this review, really, was the employee who was on duty the day we checked out. I think her name was Debbie...she was wearing a red shirt. Anyhoo, I went up to the office about an hour and a half before check-out time and inquired if we could check out an hour late, at noon, instead of 11. I explained we wanted to eat at Kono's and that there was a huge line outside, and we weren't sure we'd make it back in time. She just looked at me blankly and spoke to me like I was retarded. She said, "check out time is at 11". I said, I know, I'm asking if we can check out at noon instead, since I didn't think our room was going to be occupied right away, but she kept to her slow speech of "check out time is at 11". She then told me that we'd be fined $50 if we stayed in our room any longer than that. She was SO rude. We packed up and got out of that room before breakfast, and ended up checking out prior to check out time. I had my husband go in and do that because I was so mad. Because of this, I won't stay here again, and I won't recommend it either. I WILL say housekeeping did a great job every day, and we tipped accordingly.
- Official Description (provided by the hotel):
- Located in the heart of San Diego's Pacific Beach neighborhood, Beach Haven offers a family-friendly hotel experience that puts the best of the Pacific just outside your door. Enjoy an easy walk to shops, restaurants, parks, and of course, the beach. Surround yourself in a sun-drenched, easy going, beach hotel experience inside and out. Enjoy the surf, stunning sunsets over the Pacific, and everything the neighborhood has to offer right here at Beach Haven hotel. ... more less
- Reservation Options:
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- Also Known As:
- Beach Haven Hotel San Diego
- Beach Haven San Diego