We've stayed here four times within the past 2 months and each time it just keeps getting better (thanks Ramaz & Barbara- great management...and Tim & Brandon for great shuttle service!).
We've stayed both as a couple and with teenagers.
We are very practical travellers and really like great value amenities as well as feeling like we are valued guests. If you look at my other reviews, you'll see that we look for practical amenities as well as great customer service.
First of all, even though it's a "business center" location- who cares...it makes it less expensive and they have free shuttle service to approximately 4-6 miles. We love just parking- for free!- and never having to use our car 'til check out! THANK YOU TIM & BRANDON! You guys are awewome!!
So, it's a given that we love the free shuttle. We also love the free cookies (thanks Barbara for always giving us extra!! :) as it saves us money from buying desserts- especially with teenagers in tow :) And they also provide free water bottles & apples which also saved us a little $$$ too (does eating apples cancel out the fat/calories from eating their decadent, sinfully delicious cookies????)
The free parking is great and much appreciated. I've read several other hotel reviews and man oh man, hotel guests (myself included) HATE having to pay extra for parking. You'd think they'd get a clue! So kudos to DT DM for offering this nice perk!
The best tip we got on our first visit was from our shuttle driver, Tim when he took us to Torrey Pines State Park in Del Mar (Conveniently located 1.5 miles away from the hotel). Ever since he introduced us to this gem (shame on me for being a SoCal native and never exploring the great hiking they offer here!) we go there every time we visit DT DM. A+++
The hotel is very nice & clean, but I really wish they'd enforce the no smoking outside the front doors. Fine if you wanna smoke, but please don't force me to get lung cancer by blowing your nasty smoke in my face! San Diego REALLY needs to follow San Luis Obispo, which I hear is like the first 100% smoke-free city!! Good for them; I hope other CA cities follow suit...for our health & children's health!
Pool: First time we went, very cold water. The next few times, nicer & a bit warmer. They only have 1 jacuzzi and it's pretty much kid soup all the time (they could still heat it a little more in my opinion, but it's better than other pools I've been in). B-/C+
But they really need to put soap in the pool bathrooms, both the men/women's didn't have soap, YUCK! My only complaint (but it's w/ all hotels) is when these parents bring their little kids/infants in the jacuzzi. They need to have an adults only jacuzzi or 16+ and over (and enforce it). It's really hard to relax w/ screaming 'lil kids splashing water at you (or heaven forbid, pooping & shutting it down!).
Rooms: First few times we got a one bed room in corner and it was really noisy (traffic), the last time we got two beds in room in better location which was way quieter, so that's what we'll be requesting from now on. Very clean, standard room. whhile comfy, I do wish their beds were bigger. It's really hard to get a good night sleep in a double bed. So from now on, even when travelling as a couple, we'll be getting the two bed room. Rooms: B/Beds: D
Nice amentity: they'll accomodate you if you have special needs. I needed fridge/microwave for my meds (and they normally charge), but didn't charge me. I hate being nickel & dimed so this was very appreciated and another sign of great management! A+++
Housekeeping: Pretty good, they provide extra towel, replenish whatever you ask for, etc. A
Business Center: Nice 'lil perk - even though there's only 2 computers- it's free & they let you print stuff for free. Wow, nice classy service. Way to make us feel valued! A+
Gym: Small, few machines/weights. We never used it, but there's a water cooler in there which is nice so you don't have to drink warm tap water (or just go to front desk & they give you free water bottles). C
Overall, I think this hotel is best for:
1. Business Travellers
2. Practical couples who want great value/bang for their buck
Note: July 2010 they're undergoing renovations of their restaurant area
Special thanks to:
Barbara- a total gem (hope your cut is healed!)
Ramaz- what a gentleman, always calling us as we check in to ensure everything is to our satisfacation
Tim- a very well mannered shuttle driver- total sweetheart
Brandon- another great shuttle driver who's a total sweetheart
We had less interaction with (but also positive experience): Tom & Kent
Overall, this DT is very well managed. Every time we do our little SD escapes, this is the hotel we'll be seeking out to be staying at. We are LOYAL customers and have told all of our friends how wonderfully well we've always been treated (yes, the cookies do help! ha ha!).
We expect to stay here several more times this year...and in upcoming years.
If you have questions, feel free to ask.
Have safe & happy travels!!
- Official Description (provided by the hotel):
- Five story Hotel, modern decor and popular guest room amenities; located in the north coastal area, two blocks east of I-5. ... more less
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- Also Known As:
- Doubletree Del Mar
- Doubletree San Diego
- San Diego Doubletree