I reserved 6 rooms for 2 nights and requested that they please be grouped together back in March. Upon check in, none of the rooms were near each other and we were in different buildings on the opposite ends of the 3 buildings. I was also over billed. I had talked with the night clerk before I checked out to double check the billing for each room and upon leaving the office I thought we had worked it out. Only to check my credit card statement and find that I was over charged for the room we had specifically discussed. The refrigerator was SO noisy it kept us up the entire first night. The second night we moved our food into another room and had to unplug the refrigerator for the last night. The bed was SO hard and loud that between the bed and the noisy fridge, sleep was almost nonexistent both nights. The curtain in one room smelled like urine. In another room the air conditioning didn't work and the window didn't lock so we couldn't leave our belongings in there for fear of the room being broken into. Towels weren't adequately supplied for the four person room. The beds in the rooms need to be updated and a fitted sheet needs to be used on ALL beds, not just some. The refrigerator in the handicap room blocked the bathroom door from being opened all the way so the wheelchair could access the bathroom. In another room the refrigerator door swung the wrong way and you had to stand between the refrigerator door and the bathroom door. Blocking whom ever was in the bathroom from coming out. The fruit at the grab and go breakfast was moldy and the other options were limited. Overall the group was dissatisfied and disappointed with this hotel experience.
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- Also Known As:
- Homestead Studio Suites San Diego / Mission Valley Hotel San Diego
- Homestead Suites San Diego
- Homestead San Diego
- Extended Stay America San Diego
- San Diego Homestead Suites