I stayed this property for 1 day last month. I apologize for my late post as I have been travelling on business, and have not been able to sit down and write about my awful experience at this Motel.
First, at check-in, I felt as though I was a burden to the staff. Although I was greeted it did not seem very genuine or heartfelt. It was no doubt a fake hello and did not go much farther than that. Ordinarily I wouldn't expect 5 diamond service at a cheap motel, but I gave this place a try because of the positive reviews on this site. I guess I just hyped up an standard cheap motel in my mind to be something more than it could be.
Secondly, the room was crap, although again I suppose this was because I hyped the property up too much in my mind. When booking a cheap motel I suppose I should have expected hairs on my pillow and sheets and pubs in the bathroom.
Thirdly, and most importantly, I will say that management was petty to say the least, and does not value their guests. I called the front desk to voice my concerns about the cleanliness of my room and speak with the manager and was told the manager would either call me back, or come to my room. 2 hours later neither happened. I called again and was told the manager had left for the day. No sorry, no let me find you a new room, no ill send someone up in a biohazard suit to remove the pubs from your room- nothing. I never thought I would be able to say this, but management is definitely not qualified to run this motel- not sure how anyone could be not qualified to run this crap hole but nonetheless I was surprised again.
I wanted to close with a message for Mr. Johannsen. I applaud your dedication in responding to your guest's reviews. That being said do not bother using your standard cut and paste response to this review. If I wasn't worth your time while I was a guest at your property, I am surely not worth your time now.
- Official Description (provided by the hotel):
- Americas Best Value Inn Loma Lodge (Sea World/Old Town) offers the most value for your money when staying for business, pleasure, or just passing through. We offer an outdoor pool, guest laundry facility, business center, free coffee/tea in lobby, and free on-street parking. All of our clean spacious guest rooms features free Wi-Fi, mini-fridges, cable TV, HBO, ESPN, alarm clocks, and wake-up service. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (18 and under in parent’s room). For those guests who are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates, as well as direct billing options. For your convenience our hotel offers both smoking and non-smoking rooms. Sorry, pets are not allowed. We are centrally located in San Diego, CA, directly off exit 18A from I-5. Our quaint Spanish-style hotel is less than four miles from the San Diego International Airport, Sea World, and University of San Diego. Americas Best Value Inn Loma Lodge (Sea World/Old Town) is your best choice in the San Diego area. We offer ideal accommodations and location whether you are in town to visit the San Diego Zoo, San Diego’s beaches, Valley View Casino Center, or Gaslamp Quarter. At Americas Best Value Inn Loma Lodge (Sea World/Old Town) our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Loma Lodge (Sea World/Old Town), We’ve Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Americas Best Value Inn Loma Hotel San Diego
- Loma Hotel San Diego