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“Really Gross”
Review of Western Inn

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Western Inn
Ranked #132 of 278 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 3, 2005

Upon arrival at this hotel, we were immediately aware of the mistake we had made in booking this hotel sight unseen. The parking alone, was difficult due to such a small underground area with concrete poles -- not at all friendly to mid-size or larger vehicles. The "street person" picking through the garbage as we walked in, was not exactly what I wanted to see either. The room we booked was a suite -- and was fairly large....yet very BARE. Not only was there artwork missing off the walls, the smoke dectector was in a drawer (with a hole in the ceiling with wires hanging down). There was no ambience, to say the least. The pull-out couch had dirty linens, the bathroom had hair all over the floor and there were several light bulbs that were not working. The staff apologized and told us to write a letter to the hotel manager (after they cleaned the bed and bath). Since this was a holiday weekend, the manager was not available to discuss.
While this hotel has a great location, with ease of walking into Old Town, I certainly question why they would let this place get this rundown and unattractive. Their neighbors (LaQuinta and the Marriott) probably don't mind, but the Western Management should!

  • Stayed: April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
7  Thank Firefly44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 - 320 of 343 reviews

Reviewed January 16, 2005

I stayed there 6 nights in January.

The hotel is ideally located in the old Town where it is very safe even late at night.
It is also 10 minutes drive from the airport and just 5 minutes walk from the bus and the trolley transit station at Old town.

The room are quite big and clean.

The breakfast is okay.

The staff is friendly especially the day receptionnist named SANJAY who i am really grateful to as he really did his best to answer all my questions during my stay and they were numerous.

Definitely whenever i will return to San Diego i will stay at this hotel.

Emilie VIDAL

3  Thank emilie999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Santa Barbara, CA
15
Reviewed July 12, 2004

I reserved two rooms at the Old Town Western Inn online. On arrival, one of the non-smoking rooms had a pungent "old" odor. On closer inspection, we discovered the phone cord cut, a shade missing from the bedside light, and an unused condom on the smoke detector, apparently to block the sensor. A wake up call that was requested didn't get made. In the other room, items were missing such as the coffee maker and the bedside light bulb. Thin walls and noise after midnight was an issue as well. It also was disappointing that management did not extend an apology to us in any form.

5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
London, England
14
Reviewed April 28, 2004

We came over from England and had reservations at a property in Old Town when we got to the hotel the hotel was sold out and had given our room away they sent us to the Western Inn for one night and told us to come the next day for 2 more days.
When we got to the Western Inn they new what happen and handle the situations very well, the next day we told the front desk that we wanted to stay here instead of going to the hotel we had made reserations for, the young lady at the front desk told us that we would need to cancel the reserations at the other hotel first, which we did.
The hotel had everything we needed the only diffences it did not have a eating place and we did not need that because we were staying in Old Town. The staff were great and also the rate was around about $20 US lower.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Palos Verdes, CA
16
Reviewed January 3, 2004

The room was musty smelling, but we got used to it after running the air. Parking lot small, lobby scarily sparse. Convenient, only a couple of blocks away from Old Town. Close to freeway, but didn't hear the noise. Lacking in amenities, but was clean enough for the price. We did not have a deluxe room, so no fridge. Didn't see any sign of the continental breakfast, but didn't ask about it either. Closet was very small, no doors, but plenty of hangers. Convenient to Sea World. Might stay there again.

  • Stayed: December 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago
Google Translation

  • Stayed: September 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank paquila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westerninn, Manager at Western Inn, responded to this reviewResponded yesterday

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Reviewed March 28, 2017
Google Translation

  • Stayed: March 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Paola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Western Inn

Address: 3889 Arista St, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#12 Best Value Hotel in San Diego
#31 Green Hotel in San Diego
Price Range: $77 - $1,004 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Western Inn 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Located in the heart of Old Town San Diego, our hotel is just a 5 minute walk to Old Town dining and shopping. Our central locations puts you right at the entrance to the 5 freeway and 8 freeway so that you are mere minutes away from major attractions Sea World, the World Famous San Diego Zoo, Downtown, The Gaslamp Quarter, Balboa Park, San Diego Beaches, the San Diego International Airport and more... If you are a family member of one of our brave men and women serving in the military we are a 5 minute drive to the MCRD and a 5 minute walk to the Old Town Trolley station. All our rooms come with hair dryer, iron and ironing board, free wifi, coffee and coffee maker. We have a small business center located in the lobby, covered parking and a daily continental breakfast. Ask the front desk staff for discounted attraction ticket information to the major spots as well as the USS Midway, Old Town Trolley Tours and San Diego Harbor Excursions ... more   less 
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Also Known As:
Western Inn And Suites
Western Hotel San Diego
Western Motel San Diego

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