Upon arrival at this hotel, we were immediately aware of the mistake we had made in booking this hotel sight unseen. The parking alone, was difficult due to such a small underground area with concrete poles -- not at all friendly to mid-size or larger vehicles. The "street person" picking through the garbage as we walked in, was not exactly what I wanted to see either. The room we booked was a suite -- and was fairly large....yet very BARE. Not only was there artwork missing off the walls, the smoke dectector was in a drawer (with a hole in the ceiling with wires hanging down). There was no ambience, to say the least. The pull-out couch had dirty linens, the bathroom had hair all over the floor and there were several light bulbs that were not working. The staff apologized and told us to write a letter to the hotel manager (after they cleaned the bed and bath). Since this was a holiday weekend, the manager was not available to discuss.
While this hotel has a great location, with ease of walking into Old Town, I certainly question why they would let this place get this rundown and unattractive. Their neighbors (LaQuinta and the Marriott) probably don't mind, but the Western Management should!
- Official Description (provided by the hotel):
- Located in the heart of Old Town San Diego, our hotel is just a 5 minute walk to Old Town dining and shopping. Our central locations puts you right at the entrance to the 5 freeway and 8 freeway so that you are mere minutes away from major attractions Sea World, the World Famous San Diego Zoo, Downtown, The Gaslamp Quarter, Balboa Park, San Diego Beaches, the San Diego International Airport and more... If you are a family member of one of our brave men and women serving in the military we are a 5 minute drive to the MCRD and a 5 minute walk to the Old Town Trolley station. All our rooms come with hair dryer, iron and ironing board, free wifi, coffee and coffee maker. We have a small business center located in the lobby, covered parking and a daily continental breakfast. Ask the front desk staff for discounted attraction ticket information to the major spots as well as the USS Midway, Old Town Trolley Tours and San Diego Harbor Excursions ... more less
- Reservation Options:
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- Also Known As:
- Western Inn And Suites
- Western Hotel San Diego
- Western Motel San Diego