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“Above and beyond when it comes to service”
Review of Western Inn

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Western Inn
Ranked #133 of 279 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Brooklyn, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Above and beyond when it comes to service”
Reviewed December 12, 2012

We arrived to the hotel and I had booked the room for next day by accident on hotwire. The guy at the desk just gave me the room anyway, and was AWESOME about it. The room was older but fine, and huge- a big living room/kitchenette sorta thing, and spacious bedroom with comfortable big bed. Close to Old Town and the airport which was where we were going.

  • Stayed December 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jess m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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330 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Aberdeen, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 4, 2012

Pleasant accommodation in a great location for visiting the Old Town of San Diego. All the staff were extremely helpful to the extent of keeping the spare seat from our hire car for 3 weeks whilst we toured Baja! Spacious rooms, comfortable beds and breakfast included to boot!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boudination
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westerninn, General Manager at Western Inn, responded to this review, December 5, 2012
Dear Guest

We thank you for staying with us and were very happy that you enjoyed your stay with us. We take pride in our staff and were happy happy that they were able to help. We hope you choose us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
2 reviews
Reviewed December 3, 2012

This is a good hotel in need of some serious TLC. The staff were really helpful, but a bit let down by the fabric of the place. The public areas a bit worn and grubby in places. The room itself was good, plenty of room and the bed was comfortable and clean, but the window didn't quite shut properly. As it was November the nights were getting a little cold, not too bad but more irritating was the noise of the nearby highway which was a bit intrusive.
Really convenient for Old Town, and the Trolley/train/bus interchange - San Diego public transport is really good and easy to use. Good selection of places to eat near the hotel. Also had a very easy to use, reasonably priced laundry facility, with a key available from the nice man at reception which meant you could leave stuff knowing it was secure. Cheap and cheerful about sums it up. Would be happy to stay there again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westerninn, General Manager at Western Inn, responded to this review, December 5, 2012
Dear Guest

We thank you for staying with us first of all we value your business because we understand that their are so many choices. We have upgrade our bedding cover and window and are in the process of during more work during this winter. We are happy that you were happy with our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
Reviewed November 7, 2012

Very good price, clean and big room. Peoples who's working there are super nice and helping. Close to the old town and of the airport. We recommend that hotel. We definitely going back there next time.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KevinM0ntreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St John'ss, Newfoundland and Labrador, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 4, 2012

I've stayed at the Western Inn about 6 times in the last 2 years and will do so on future trips to San Diego. The hotel is in a great location, 10-15 minutes from the airport, right on I-5 going North, close to bars and restaurants of Old Town and 5 minutes walk from the trolley station to take you down town. The rooms are large, comfortable, well-equipped and clean. Best thing of all is the service from the hotel staff. Not being part of a chain means that you get personal customer service from the hotel manager Sanjay and his staff, who will all do anything they can to help and make your stay an enjoyable one. Add all those things together, and the hotel is great value for money as well.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pasty101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stone Mountain, GA
2 reviews
Reviewed October 30, 2012

Western Inn is conveniently located in the Old Town section of San Diego. Old Town has access to the tour trolley, shops and great dining. We will stay at this hotel on our next trip to San Diego.

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 16167090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Islander
Level Contributor
3 reviews
Reviewed October 12, 2012

I am not sure what to focus on more here, the hotel itself or the level of customer service I received from this hotel. Sanjay the manager at the front is awesome and really makes you feel helped and at home. In fact I found myself speaking with him about various things for more than 30 minutes one day. The hotel room I had was extremely spacious and featured new shutters in the room and new bedding which I was told had just arrived a week earlier. It sounds like the property is doing its best to really renovate everything and with a price that is low especially when considering how central they are to getting around San Diego I don't think I could beat it.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CustomerServiceTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Western Inn

Property: Western Inn
Address: 3889 Arista St, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#21 Best Value Hotel in San Diego
#31 Green Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Western Inn 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Located in the heart of Old Town San Diego, our hotel is just a 5 minute walk to Old Town dining and shopping. Our central locations puts you right at the entrance to the 5 freeway and 8 freeway so that you are mere minutes away from major attractions Sea World, the World Famous San Diego Zoo, Downtown, The Gaslamp Quarter, Balboa Park, San Diego Beaches, the San Diego International Airport and more... If you are a family member of one of our brave men and women serving in the military we are a 5 minute drive to the MCRD and a 5 minute walk to the Old Town Trolley station. All our rooms come with hair dryer, iron and ironing board, free wifi, coffee and coffee maker. We have a small business center located in the lobby, covered parking and a daily continental breakfast. Ask the front desk staff for discounted attraction ticket information to the major spots as well as the USS Midway, Old Town Trolley Tours and San Diego Harbor Excursions ... more   less 
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Also Known As:
Western Inn And Suites
Western Hotel San Diego
Western Motel San Diego

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