First the good things: The king size bed was very comfortable, the grounds could have been quite pretty, and the shower had great water pressure.
The bad things: "Service" was horrible, and I am not a person who is interested in overly-attentive service, but like it to be decent. It wasn't. The first day we ate at the casual restaurant. We waited about 15 minutes to order (finally went and got a waitress) and literally 30 minutes for a plate of nachos and 2 kids dinners of chicken fingers, and 2 glasses of wine.The restaurant was not crowded and we saw lots of wait-staff come and go from the kitchen. We did not try the other restaurant, so I don't know how that would have been. In general staff were not very nice or helpful.
We went there again the second night, basically because we had tired and some jet-lagged kids with us (rather than go find a better restaurant off the resort as others have correctly suggested). The waiter paid more attention to our tables, but that didn't seem to stop him from forgetting stuff and for the whole thing to just took way too long.
The room was ok, but just ok. There was a used band-aid stuck to the bed post (how did cleaners miss that??) Our alarm clock was left set by previous guests for 6 am. I wouldn't expect staff to check for that, but it could be a nice thing to think of. I guess we will next time. Our friend's room (with a little kitchenette and living-room area in addition to the bedroom) was downright dirty and run down. She is from NY so when she first described it I thought she meant it was like shabby-chic and maybe she just wasn't used to that Ca. style (which I like) but no, when I saw it I realized it was just shabby.
The grounds were pretty, with flowers, ducks, etc. The rooms overlooking the little cove were cute, and the kids enjoyed digging and playing by the quiet water. But again, not terribly clean. Our room had 2 little chairs overlooking a grassy area outside that was pretty, but the trash everywhere seemed to be overflowing, and the whole place just has this run down, rather than resort-like feeling.
The parts of it were nice had little to do with the resort which is ridiculously overpriced for what it is. It was nice because we were in San Diego, which is beautiful, and because we were seeing our friends and playing with our kids. Our little trip was not ruined by staying there, because it would take a lot to make San Diego unpleasant, but it did bug us all that we had paid for and expected (nice website) something that this place did not deliver.
The bottom line is this place should be either cheaper or nicer. If it was the cost of a normal hotel room (not a resort, which it isn't) that would be fine, it could be a decent family place that is a little worn out but fun. If it was much nicer and shinier and the service was decent and the rooms and grounds more uniformly kept then they could charge what they do and that would be ok. As it is, I would say find a nice hotel room and go enjoy the beaches, restaurants, and attractions of San Diego. I would not recommend staying here.
- Official Description (provided by the hotel):
- Tucked away on gentle Mission Bay, this luxurious 44-acre island resort features comfortable, California bungalow-style rooms amidst lush, tropical gardens and lagoons. Here at this AAA Four-Diamond San Diego hotel, you can explore one mile of beach, five swimming pools, and enjoy various amenities including tennis courts, an 18-hole putting course, beach cruisers, bonfire pits, and a private marina equipped with sailboats, jet skis, and kayaks. Dine at one of two waterfront venues, then relax and refresh at the plush spa with a treatment from Hawaii, Fiji, Thailand, or Bali. Secluded yet centrally located, the hotel is minutes from top attractions including SeaWorld, Old Town, the San Diego Zoo, and Gaslamp District. ... more less
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- Also Known As:
- Paradise Point Resort And Spa
- Paradise Point Hotel San Diego
- Paradise Point San Diego