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“Totally overated!!!”

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Paradise Point Resort & Spa
Ranked #150 of 286 Hotels in San Diego
GreenLeadersSilver level
Reviewed July 10, 2005

Problems started from the beginning. Our room wasn't ready until 6pm and that was after complaining several times. There was no hot water the first night. The ice machines didn't work. You have to flush the toilet 5 times to get it to fully flush. The buildings themselves are run down. Don't be decieved by the website in thinking you will get a private bungalow. There is no such thing. The rooms are in blocks of 6 per building. The restaurants are ridiculously overpriced and the food is awful with very little selection. Cigarrette butts are all over the property. The pool is not a sand bottomed pool as it appears on the website. It just looks like sand but is actually rough concrete. This "resort" is the most overrated hotel on the planet!!! The only good thing is it is conveniently located to Sea World.

  • Stayed: July 2005
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5  Thank AimeeLally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,526 - 5,532 of 5,790 reviews

Reviewed July 10, 2005

We too were not to sure what we were in for after reading some of the reviews. We arrived at the hotel 4 hours before the required check-in and were provided with our room immediately which felt like we had gained an extra day. Our bungalow was clean (no musty smells)and large, had a mini kitchen area with a sink, fridge and micro. Our screened door opened up to a grassy area with beautiful gardens and two comfy Adirondack chairs. The plant life here is well maintained and we felt like the resort was on its own island. We only found three pools. If you want peace, stay at the waterfall pool. The large pool is definitely a kiddie area. The beach was clean and sandy, not dirt. The only downfall is the hotel charges you for parking, $18 per day, and extra activities such as use of the tennis and basketball courts ($10/half hour). And the food is very expensive here. There are many eateries up the street on Ingraham and Grand or Garnet Street.

  • Stayed: July 2005
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3  Thank luv2run64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2005

I was a little hesitant about staying here after reading some of the reviews but was pleasantly surprised. We arrived before checkin time and had to wait about 40 minutes for a room but the clerk let my daughter pick where we wanted to stay on the grounds. We ended up right next to the governors suite, so one room away from the bay. The room was a bit small, with 2 queens beds and the bathroom was tiny! But the room was clean and had no musty smell. The staff, restaurants, pools and spa were great. Great location to Sea World. I don't often stay at 4 stars and this wasn't quite as luxurious as I thought it would be but I got a good price and I would definitely stay there again.

  • Stayed: June 2005
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4  Thank s0479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed June 27, 2005

After visiting San Francisco and Las Vegas for the previous 6nts we were looking for some wind down time on arrival at San Diego. We had to wait 2 hours to checkin , sitting with our luggage around the pool waiting for a room to become available (this after queueing at checkin 3 times to chase it).The checkin staff were unwelcoming, lacked knowledge about the location of the hotel and frequently were unable to change travellers cheques into cash (even with a limit of just $100 a day).
Lanai garden rooms are lovely, beds really cosy, good bathrooms and lots of living space and gardens beautifully manicured although our patio did not get much sun. Restaurants are well situated, good food, friendly staff but get booked up quickly so reserve ahead.
Good walks around mission bay and access to beach (fine sand)from the hotel.Slightly awkward to get around without a car but no 9 bus runs every 30mins to old town for approx $1.75 and then connects with the trolley into downtown city centre at various stops which is useful.
San Diego zoo is brilliant although $32 a head to get in including buses/skyfari etc but worth it!
Visit new baseball stadium and see the San Diego Padres- its a great experience and the stadium is well placed for transport and does tours if no matches on, such is its attraction.
Coronado island by ferry is a "must do" and the beach at the Coronado hotel is free so take your towel and sunscreen and chill out!
Everyone in San Diego was great except the frontdesk staff!!

Stayed: June 2005
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2005

We just spent 4 nights 5 days at Paradise Point and really enjoyed our stay. This resort is great for families with lots of resort activities. Our Daughter loved movie night at the pool. The Barefoot Bar and Grill on property has a great menu and service. Our room was in a perfect location to the beach and main pool/spa......we did talk to several people that were not satisfied with the location of thier room. The resort is minutes from Sea World which was our favorite attraction, breakfast with Shamu is a must do!!!! The only downfall of our stay was the $18 a day parking fee. Overall, the property was clean with great service.

  • Stayed: June 2004
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3  Thank VEGASRUSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2005

We (myself, husband, & 6 yr old son) just returned from staying at this resort for 2 nights. We booked a room for 3 assuming we would have two beds OR 1 bed with a pull out sofa for our son. SURPRISE! That night we tried pulling out the sofa bed only to find it would not pull out!! I called the front desk & was told if I had read the fine print on my reservations it states "Special requests, including bed types are not guaranteed." She had someone bring over a roll-away within minutes & I was told we would be upgraded in the morning. My husband went to the front desk in the morning & was told there was no other rooms available BUT we we not be charged for the roll-away for 2 nights!! Now wasn't that generous!! In the long run we were also compensated with a $50 credit to our room. All in all it was a nice stay but somehow we feel a little bit taken advantage of. We will not stay there in the future beacause of the above incident!

  • Stayed: June 2005
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3  Thank kelly38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2005

We stayed at this resort in July 2004 - 2 adults and 4 kids. While expensive, it was a lot of fun for our kids and they would do it again. I would probably stay there again, but if you are looking for a good swimming and boogie boarding beach, this isn't the one. The fun things about staying here are: the resort atmosphere; your own "private" beach; campfires at night on the beach just steps from your cabana; lots of good rentals at the rental shop; friendly help and smiles from the resort staff; terrific location for sightseeing and Sea World, Legoland, and San Diego attractions. It's a fun place for the kids to just sit and play in the sand and in the water and for Mom and Dad to watch them without worrying too much. The accommodations are a bit smaller than I would have liked and we felt really cramped after about 3 days there. Also, the restaurant was a bit pricey. All in all, not a bad place to stay for a week in the sun!

4  Thank 4boys4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paradise Point Resort & Spa

Address: 1404 Vacation Road, San Diego, CA 92109-7905
Phone Number:
Location: United States > California > San Diego > Mission Bay Park
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotel in San Diego
#23 Spa Hotel in San Diego
#33 Green Hotel in San Diego
#42 Luxury Hotel in San Diego
#49 Business Hotel in San Diego
#54 Family Hotel in San Diego
#60 Romantic Hotel in San Diego
Price Range: $141 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paradise Point Resort & Spa 4*
Number of rooms: 462
Official Description (provided by the hotel):
Tucked away on gentle Mission Bay, this luxurious 44-acre island resort features comfortable, California bungalow-style rooms amidst lush, tropical gardens and lagoons. Here at this AAA Four-Diamond San Diego hotel, you can explore one mile of beach, five swimming pools, and enjoy various amenities including tennis courts, an 18-hole putting course, beach cruisers, bonfire pits, and a private marina equipped with sailboats, jet skis, and kayaks. Dine at one of two waterfront venues, then relax and refresh at the plush spa with a treatment from Hawaii, Fiji, Thailand, or Bali. Secluded yet centrally located, the hotel is minutes from top attractions including SeaWorld, Old Town, the San Diego Zoo, and Gaslamp District. ... more   less 
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Also Known As:
Paradise Point Hotel San Diego
Paradise Point Resort And Spa
Paradise Point San Diego

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