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“great service”

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Super 8 San Diego/Imperial Beach
Ranked #236 of 279 Hotels in San Diego
San Diego
1 review
“great service”
5 of 5 bubbles Reviewed May 24, 2012

The front office workers where really helpful. the only thing that I didn't like was that the shower and the sink water was hot NO COLD WATER. we told them and they fix it. But after 40 min the problem came back

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank wendy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
    19
    31
    44
    45
    80
See reviews for
92
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25
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
los angeles
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed December 11, 2011

Travelled during Thanksgiving 2011 and couldn't be more disappointed with this motel. I had my toddler travelling with me and my husband and wanted a non-smoking room, however, we could smell smoke all over the corridor and room we were given. It was the first unpleasant experience it this hotel - the rest followed as we entered our room: thin, darkish-white towels I was skeptical to use, bath tubs that had dirty scum at the bottom,dirty carpet and very stained pillows that were camouflaged by white pillow cases. I was almost afraid to use their linen but had no choice. Breakfast is so-so. The saving feature of this hotel is their very accommodating staff. This is a tired old hotel that needs renovation and new linen.

Stayed November 2011, traveled with family
Helpful?
Thank LAtravelbug_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Diego hotels

Level Contributor
3 reviews
1 of 5 bubbles Reviewed December 5, 2011

Definitely get what you pay for. Cheap price = cheap quality. I was afraid for myself and my family to sleep on the beds. We got two rooms with two queen beds each, they both had an odd smell to them. One beds blankets, sheets and pillows had hair all over them. One bed had what looked like old blood stains on the sheets and mattress cover. The heater blew cold air and the fridge was useless, it didn't close all the way. Not to mention the shower water was freezing then you'd get the water right and it would burn you. Never staying here again !!!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDchick1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jamul,ca
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 28, 2011

I've been coming to this super8 for a couple years now and have seen good improvment under the new mangment. great front desk staff and freindly house keeping. great value for your money esspesially being close to the beach and downtown. WILL DEFINETLY COME BACK !!!

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lakerpimp619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shannonlorr
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed May 22, 2009

This place is absolutely the most disrespectful place. I booked the hotel and needed to cancel my reservations because I am stationed at Edwards AFB. We had an aircraft mishap where we had an airplace crash! A T-38 jet! I am a medic in the USAF and an EMT I had to respond to the incident and they would not refund my money back to me. They told me that I was being charged 100%. That is absolutely rediculous. I am being punished and being charged because I am in the military and couldnt help the call. That is ridiculous! They are not supportive of our military and that is ridiculous. I am absolutely amazed as people can not be supportive of their military. I will tell every person I know NEVER to use this place. If you use this hotel you are not supporting your military! And of all things it is Memorial Day weekend the day you should be respecting your military personnel. That is so ridiculous!

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shannonlorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McAllen, TX
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 6, 2008

Online pictures were misleading. Broken locks and windows. unfriendly night staff. Had 7 (ages 5-16) with us, but this was not a family hotel. Not a very good location. reviews on website we booked through were misleading (must have been the hotel owner who wrote the good reviews) would never recommend to anyone.

  • Liked — nothing
  • Disliked — everything
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kathi913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed April 21, 2008

Now the hotel itself wasn't especially bad, the room was large and clean, the staff were friendly and helpful and the complimentary breakfast was good with a variety of items on offer.
It's not in a good area though. At night there were kids hanging around on the car park. We went out for food nearby and felt very uncomfortable walking to and from the car both on the hotel car park and also at the pizza shop. And it wasn't until the following morning when we opened the curtains that we noticed how the window frame was pulled out of shape from where someone had tried to force it open from the outside.

  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SparklySilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 San Diego/Imperial Beach

Property: Super 8 San Diego/Imperial Beach
Address: 1788 Palm Ave, San Diego, CA 92154-1149
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #236 of 279 Hotels in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 San Diego/Imperial Beach 2*
Number of rooms: 61
Official Description (provided by the hotel):
Welcome to Super 8 San Diego / Imperial Beach hotel, located off Interstate 5, minutes from beautiful Imperial Beach and just four miles from the Mexican border and Tijuana shopping district. Begin your day with free 8-item SuperStart breakfast bonanza, look up local destinations from your room with free high-speed Internet access, then head out ready to explore the area. When you return from your busy day, relax with a swim in our outdoor pool. We offer free parking, guest laundry facilities and 24-hour front desk service for your convenience, and kids 17 and under stay free with an adult at our hotel in San Diego. LOCAL ATTRACTIONS Imperial Beach, host of the U.S. Open Sand Building Competition, is just a mile away, and the Mexican border and legendary Tijuana shopping district are four miles from our hotel in San Diego. See dolphins, killer whales and more at Sea World, or view rare and endangered species from around the globe at San Diego Zoo. Great shopping and exciting nightlife can be found in downtown San Diego, Old Town and the Gaslamp District, all rich in culture and history. For a family outing, thrilling slides and water activities are nearby at Knott's Soak City Waterpark. DINING OPTIONS Our hotel in San Diego, CA, is near a variety of restaurant choices. Try authentic Mexican dishes at El Chile Mexican Food, less than a block away, or dig into pizza, steak, seafood and more at D'Lish California Cuisine. Taste the islands at A & D Hawaiian BBQ, or head to Liu's Chinese Restaurant for Asian specialties. Beach Club Grille Restaurant offers beachside dining just a short drive from us. ... more   less 
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Also Known As:
Super 8 San Diego/South Bay Hotel San Diego
Super Eight San Diego
San Diego Super Eight
San Diego Super 8

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