Hilton's new ad says "be hospitable". Well this resort is the exception. We stay at Hiltons all the time and are HHonors gold members. We've never had a problem, anywhere in the world. This resort advertises being child friendly. Well it depends on the ages of your children. Kids under three may NOT swim in the regular pool. Even with swim diapers AND vinyl/rubber pants. When I complained, they told me that I could send my four and seven year old in the big pool alone and I could go to the baby pool with my one year old. They suggested I send a four year old in a big pool, unsupervised. To make it worse, they actually smiled smugly as they did nothing to remedy the situation. To add to that, the pool manager has never even heard of vinyl/rubber pants for kids to swim in!! They should make that clear when you book the hotel, because my family did not book a "lavish" resort to be seperated during swimming time. In fact, we checked out and stayed at another hilton available in san diego, to which we had no problems.
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- Also Known As:
- Hilton San Diego Resort And Spa
- Hilton San Diego Hotel San Diego
- Hilton Hotel San Diego