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“San Diego DoubleTree”

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DoubleTree by Hilton Hotel San Diego - Mission Valley
Ranked #78 of 286 Hotels in San Diego
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 18, 2014

There were awful problems the first day, including poor Modem, so couldn't get to internet, clogged bathroom sink, no second phone, as something was wrong. We were given a $80.00 discount, which did not qualify for the discomfort we experienced.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank 495juliann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at DoubleTree by Hilton Hotel San Diego - Mission Valley, responded to this reviewResponded April 22, 2014

We’re sorry we didn’t provide the quality of amenities you deserved during your recent stay at our hotel. We apologize for the issues you experienced with our internet and we’re working to ensure the situation doesn’t happen again. Our maintenance team has been alerted to the bathroom sink, and we’re glad you received a discount for your inconvenience. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.

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1,030 - 1,036 of 1,329 reviews

Reviewed April 17, 2014

I've stayed here a few times and can't complain. Upon check in you are provided a freshly baked cookie, as seems to be the DoubleTree tradition. Rooms are decently clean. The Bed could be more comfortable but I wouldn't call it uncomfortable. The lobby is large and able to accommodate large groups, such as the Magic Con group that was there during my last stay.

The outdoor area is a great space with a pool and several fire pits with comfortable chairs. I enjoyed being able to relax by the fire and enjoy the cool spring evening with a beer from the bar. The lobby bar has a around four or so beers on tap, one being Stone IPA. Additionally there is a heated indoor pool that complements the outdoor pool and jacuzzi.

The options in the bar menu are pretty limited so I opted to walk to the nearby BJs and Yogurtland for dinner/ dessert. There are several chain restaurants and a movie theatre within walking distance.

Overall it is a suitable hotel with great amenities.

  • Stayed: April 2014, traveled on business
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Thank Arnold V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at DoubleTree by Hilton Hotel San Diego - Mission Valley, responded to this reviewResponded April 18, 2014

Great to have you back! Thank you for taking the time to share your experience and we are happy you enjoy our relaxing amenities. :) See you next time!

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Reviewed April 17, 2014

When I travel, I always stay in a Hilton Hotel. This is the first time there was a charge for a microwave or a reefer in the room. They have always been provided in all the other Double Tree and Garden Inn in all the different cities

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Charles D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at DoubleTree by Hilton Hotel San Diego - Mission Valley, responded to this reviewResponded April 22, 2014

Thank you for taking the time to share your experience. We are sharing your review with our staff as we always looking for ways to improve the guest experience. We hope to welcome you back again soon.

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Reviewed April 16, 2014

The hotel is nice, well maintained and a convenient location. The staff is friendly and helpful. But when I'm already having to write an above per diem justification (government contractor) to stay there, $19/day for parking and $11.95/day for internet seems over the top.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank jsstevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at DoubleTree by Hilton Hotel San Diego - Mission Valley, responded to this reviewResponded April 18, 2014

Thank you for taking the time to share your feedback! We do offer room packages that include internet and other value amenities. We hope you will stay with us again when you are in San Diego.

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Reviewed April 14, 2014

The Hilton DoubleTree is a perfect venue for a small to medium sized event. They are responsive and know their business. You are greeted warmly with their signature cookie and an early arrival when possible. Cleanliness is evident, the beds are comfortable and the rooms are nicely decorated. The meeting rooms are arranged properly and there is always ice water, glasses and it is refreshed regularly. The restaurant has the challenge of accommodating sudden rushes of people and handles it all pretty well, they obviously have done this often and know how to pull it off! I am impressed! They make the effort to make you welcome and comfortable.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank ProudCalifNative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at DoubleTree by Hilton Hotel San Diego - Mission Valley, responded to this reviewResponded April 22, 2014

What a great review, thank you for sharing! We recently refreshed many of our meetings spaces and we are glad you found them impressive along with our service. We look forward to welcoming you back, either for business or pleasure.

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Reviewed April 11, 2014

Excellent meeting facility within an excellent hotel. this is located in Mission Valley and has access to a mall-like area with restaurants, stores, etc. The Metro train is right next door and you can take the train all the way to the Mexico border! And don't forget the warm cookie that is waiting for you at check-in! Excellent touch.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank 629jimd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at DoubleTree by Hilton Hotel San Diego - Mission Valley, responded to this reviewResponded April 14, 2014

What a fabulous review! Thank you for taking the time to share your experience here on TripAdvisor. We look forward to welcoming you back again soon ;).

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Reviewed April 11, 2014

Excellent, Excellent, Excellent!!! Enjoyed our stay. Had lots of fun. Staff extremely helpful and friendly! Central location a big plus for our weekend. We will be back. -See You Next Time. P.Garcia & Family

  • Stayed: April 2014, traveled with family
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Public Relations Manager at DoubleTree by Hilton Hotel San Diego - Mission Valley, responded to this reviewResponded April 14, 2014

Thank you for the great review! We look forward to welcoming you and your family back again to the DoubleTree San Diego - Mission Valley!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel San Diego - Mission Valley

Address: 7450 Hazard Center Dr, San Diego, CA 92108-4539
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in San Diego
#35 Green Hotel in San Diego
#56 Business Hotel in San Diego
#61 Family Hotel in San Diego
#62 Romantic Hotel in San Diego
Price Range: $133 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel San Diego - Mission Valley 4*
Number of rooms: 300
Official Description (provided by the hotel):
The recently renovated DoubleTree by Hilton San Diego - Mission Valley puts you in the center of San Diego. Hop on the adjacent trolley and explore the city’s top attractions including San Diego Zoo, Little Italy and Gaslamp Quarter. Embrace world-class shopping and dining within walking distance. Sleep sound in the largest guest rooms in Mission Valley at our TripAdvisor Hall of Fame Hotel. Each pet-friendly room has a contemporary coastal style with high-quality amenities including sound-proof windows and expansive views. Take a dip in the heated indoor and outdoor pools or keep fit in the 24-hour fitness center. Start your day with a Starbucks Coffee and grab-and-go culinary bites in Pronto Cafe. End your day with a San Diego craft beer and featured local cuisine from Windows Lounge, all while watching the Southern California sunset by our fire pits. Our friendly, accommodating team looks forward to welcoming you with our signature, warm DoubleTree by Hilton Chocolate Chip Cookie! ... more   less 
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Also Known As:
Doubletree Hotel San Diego
Doubletree San Diego
San Diego Doubletree
Doubletree Mission Valley

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