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Reviewed November 25, 2014

Front Office Supervisor (Rebecca Caburian) went out of her way to accommodate us in a big way.
Very nice personality and very well spoken. Would recommend this location to any of my Friends.
Excellent Buffet. Excellent pillows for sleeping.

Room tip: Excellent Buffet. Excellent pillows for sleeping.
Date of stay: November 2014
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank wildcat700
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alyssa T, General Manager at The Westin San Diego Bayview, responded to this reviewResponded November 26, 2014

wildcat700,

Thank you for recommending us on TripAdvisor! I am delighted to hear Rebecca could help accommodate your stay with us. We know that service is what separates us from the rest and we always appreciate recognition for all our associates. I will be sure to share your comments with her and with the rest of our staff.
I am also pleased to hear you enjoyed out breakfast buffet at our restaurant Coast. There is something for everyone and we also include SuperFood options to guarantee a great start to your day. I hope you can join us again soon!

Remain Well,
Alyssa Turowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2014

This was a very well kept hotel with friendly staff and located near some great restaurants and the trolley that can take you any place you want to go. The room was very nice and quiet. The free shuttle to/from the airport was very convenient.

Date of stay: November 2014
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Mark G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alyssa T, General Manager at The Westin San Diego Bayview, responded to this reviewResponded November 26, 2014

Mark G,

We are a great choice for business or leisure. Our complimentary airport shuttle, newly redesigned meeting spaces and signature heavenly amenities allow for relaxing and renewing stay. Our location is nestled between the Harbor, Little Italy and the Gaslamp Quarter. It is easy to walk to many local shops and restaurants. We also have discounted tickets to the local attractions at the concierge desk. Thank you for your review and I look forward to welcoming you back!

Remain Well,
Alyssa Turowski
General Manager

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Reviewed November 25, 2014

You can not beat this hotel for its proximity to the attractions on the waterfront and in the Gaslight area. So much within walking distance!The staff are very attentive and friendly. The complementary airport shuffle is a great extra. I highly recommend

Date of stay: November 2014
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rosemarie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alyssa T, General Manager at The Westin San Diego Bayview, responded to this reviewResponded November 26, 2014

Rosemarie S,

Thank you for your high recommendation of the Westin San Diego! Our location is perfect for traveling around to the local attractions. Did you know you can even get discounted tickets to the USS Midway, the harbor cruises, the World Famous San Diego Zoo and more right here at our concierge stand? Our complimentary airport shuttle makes your arrival even easier! Thank you for reviewing your stay and we hope you can visit again soon!

Remain Well,
Alyssa Turowski
General Manager

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Reviewed November 25, 2014

I stayed at the Westin Hotel in San Diego at 400 Broadway (there are two Westins in downtown San Diego) from November 19 through the night of November 22. During my stay, I was profoundly impressed by the superb service and a staff that was exemplary in its attentiveness and professionalism. I needed an especially late checkout and was provided with it by Randa, a manager, and Joyce at the front desk. As I am an observant Jew, I was easily able to arrange to address Sabbath issues due to grace and commitment of Leon at the front desk.

The hotel is striking in its architecture, accessible and central, and the rooms are well-equipped and spacious. The maid service is excellent. Though obviously part of a well respected brand, the Westin in San Diego raises the bar for quality. As one who does a significant amount of traveling throughout the year, I found the accommodations to be outstanding. Yet, as high as the level of comfort is, the staff exceeds everything else and deserves a 10 out of 10.

Date of stay: November 2014
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank StillLearning2014-11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alyssa T, General Manager at The Westin San Diego Bayview, responded to this reviewResponded November 25, 2014

StillLearning2014-11,

Thank you for your wonderful review of the Westin San Diego. It is always a pleasure to hear about a great stay with us. I am proud to read that our staff and our hotel could exceed your expectations. We know that our service is what separates us from the rest and it is great to hear that so many individuals added to the quality of your stay.
From Randa, Joyce, Leon and the rest of our staff thank you for your review and we look forward to welcoming you back soon!

Kind Regards,
Alyssa Turowski
General Manager

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Reviewed November 24, 2014

The Westin San Diego delivered a luxurious stay with restful, comfortable bed and attentive staff. The location is great for those who want to explore the San Diego harbor area and Gas Light district. With easy walking to great shopping and a block away from the metro station, it is a great place to stay if you are attending a local conference, as I was, or if you want to attend a football game or just enjoy the very fine dining found all over the San Diego area. The Westin San Diego makes for a wonderful home away from home.

Room tip: Higher rooms have views of the harbor.
Date of stay: November 2014
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank Philomena H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Alyssa T, General Manager at The Westin San Diego Bayview, responded to this reviewResponded December 2, 2014

Philomena H,

Whether you are in San Diego for a conference or to just enjoy the weather, we are the perfect choice. Our location is centrally located between the Gaslamp Quarter, Little Italy and the harbor and we are walking distance to great shops and dining! Did you know that you can even get discounted tickets to the local attractions right at our concierge desk? They can help plan your perfect vacation. I am delighted that you chose us to be your home away from home.

Kind Regards,
Alyssa Turowski
General Manager

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