Upon our check in, we were greeted with a friendly person at the front desk. That was our last experience of friendliness at the front desk. The women who worked there at other times was not mean, but not personable at all. Even upon our check out, she did not ask how our stay was! Maybe she knew it was just ok.
-excellent location. Ocean views really are nice and great to wake up to each day.
-public parking helps save money, although 15/night is not terrible compared to other places. We never had a problem finding parking.
-maid service was very good. Never had any issue with stuff not being refilled.
-comfortable bed, and the TV, while not HD, had a good picture and a decent amount of channels
-as stated, front desk was ok for the initial check in, and terrible after that. As if they could not be bothered that we were staying there. I mean, we were paying, so they should maybe care.
-the advertised wifi, worked for 30 minutes when we arrived. It never worked again. Multiple times we went to the front desk, multiple times we were given an excuse. Suggestion: either fix the wifi or do not advertise that you have it.
-a lot of dust in the room. Allergies, which were not relevant in our first part of the trip magically arrived after being the room for an hour or so. This includes the fan that you plug in in lieu of the air conditioning
-flood alert! Suggestion: get a shower liner for the shower so you are not standing in a puddle in your bathroom. That was a very fun clean up.
-the irons need to be replaced, as they stained a few articles of clothing.
-overall, just seemed that the room was cosmetically updated on the surface, but the foundation of the room was still dated. Almost like putting a picture over a hole in the wall.
The room was not what we expected. We did not expect a 5 star, four seasons stay. What we did expected was a clean room, friendly service and working wifi so we could plan our trip, etc... We did not have that. If you are on a budget, you may want to consider it, but if possible to stretch your budget another 20-30 bucks a night, I would suggest doing it. I know I will next time I come to SD.
- Official Description (provided by the hotel):
- This boutique hotel in Pacific Beach has stunning views of the pacific ocean and breathtaking sunsets. Rooms offer refrigerators, free Wi-Fi,42 inch plasma televisions, and are located a few shorts steps away from the sand and surf. ... more less
- Reservation Options:
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- Also Known As:
- Surfer Beach San Diego
- Hotel Surfer Beach
- Surfer Hotel