This property benefits from a good location.
Beyond that, maintenance is lacking and most of the property could do with a good, deep cleaning.
Our room was spartan but serviceable with four notable exceptions. First, the screen door was completely off and leaning against the railing of our third-floor balcony. I "fixed" it as best as I could but I'm certain it is still falling off anytime anyone opens it based on my observation of the attention to detail of most of the staff we encountered. Second, the sliding glass door did not lock. I understand it is the third floor but this still seems to present a serious safety issue. Third, all of the weather-stripping on the bottom of the door in our room was gone. There is a 1.75" gap between the floor and door. I also observed this on at least four other rooms. Lastly, the operation certificate for the elevator is expired as of early this month.
While none of these items are a huge deal while staying at the beach, they do present a larger picture of staff and managers who are missing the details that could vastly improve the property.
My son enjoyed the complimentary hot chocolate in the lobby.
- Official Description (provided by the hotel):
- This boutique hotel in Pacific Beach has stunning views of the pacific ocean and breathtaking sunsets. Rooms offer refrigerators, free Wi-Fi,42 inch plasma televisions, and are located a few shorts steps away from the sand and surf. ... more less
- Reservation Options:
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- Also Known As:
- Surfer Beach San Diego
- Hotel Surfer Beach
- Surfer Hotel