PACIFIC TERRACE HOTEL
SAN DIEGO, CA
July 13 – July 17, 2013
The Pacific Terrace Hotel is extraordinary in virtually every area. You don’t have to read all the way to the end to know that I would stay there again in a heartbeat if I could afford it.
Customer service was over-the-top attentive from the reservationist, tortured by the most delightful man trying to get it just right (and doing so), to the concierge to the food-service staff to the pool staff to the garage attendants to the maintenance staff. Have I forgotten anyone?
We arrived prior to our guaranteed check-in time of 4pm and, sure enough, we were told our room wouldn’t be ready until the “guaranteed check-in time of 4pm”. I admit, I wondered if our room wasn’t ready earlier. They were consistent when mentioning the scripted phrase “guaranteed check-in time of 4pm”. And, as promised, our room was ready at exactly 4pm. In the meantime, we were able to use the facilities and that was nice. There was a place to change into our suits and we enjoyed the pool while we waited.
We splurged on a full ocean view room with a balcony that couldn’t be seen from any other balcony (Room 206). The king sized bed was comfortable with plush linens everywhere. There was a mini kitchen with basic accessories, a mini fridge, microwave and a Keurig, although ours didn’t work. I didn’t mention it. The extras for the coffee included plastic wrapped flatware and powdered creamer that I wouldn’t have used.
The bathroom was large with nice amenities. It should be mentioned that, at 5’7” tall, I had a hard time reaching the shower head and it didn’t adjust to a lower position.
The windows had very cool large louvered wooden shutters that opened in the wrong direction. Instead of opening from the center out, they opened toward each other, leaving you with shutters sticking out.
The pool offered an ocean view with a glass enclosure. Beyond the glass enclosure was the boardwalk and then the beach. Plush towels were available with hooded tops that fit over the top of the lounge chairs. Also available were large, plush beach towels. The pool water was a perfect temperature and the pool was clean. There was a small hot tub that wasn’t hot. It didn’t appear clean. That was the biggest disappointment. I really needed that hot tub. That was a priority when choosing a place to stay.
There were a few covered cabanas that, although often occupied, were available at reasonable hours. Other than the cabanas, there was no shade at the pool. There were tables on the other side of the fence where there was shade. Food was served and the ocean was still in view.
Sitting there, late one night, security came around to turn off the heaters, but was kind enough to leave the one on above me. Security was exceptional with a room card needed to get in everywhere.
The hotel offered nice beach chairs, umbrellas, boogie boards and bicycles at no charge. That might have been the only thing that was at no charge. Parking was $22 a day. Breakfast was $14 per person a day and was good but not worth the price. There were four hot dishes including eggs and a waffle station along with continental style extras. I was disappointed to see instant packets of oatmeal at a hotel of this caliber. The menu didn’t change much during our 4-day stay.
Even in prime season, the prices seemed a bit extreme, considering our room was over $500 per night. In all fairness, though, after a mention of a minor complaint, they compensated us with some discounts. Even though their prices are padded and they have the ability to do so, they didn't have to.
My friend, a resident of San Diego was told he could get the same room in January for $200. I would come back in January. I would come back if I could afford it. Splurge.
- Official Description (provided by the hotel):
- Perched on a sandy bluff overlooking the sparkling ocean, the Pacific Terrace Hotel provides Four Diamond, beachfront accommodations in the Pacific Beach area of San Diego. Kick off your shoes, settle into your balcony chair, sip a relaxing beverage, and look out over the amazing California coast.Treat yourself to a massage by the pool (charge),a bike ride down the boardwalk, or just get comfortable in our portable beach chairs, and sun umbrellas, out on the warm sand.Beach buckets and shovels, toys, boogie boards, and bikes are on hand and ready to entertain the kids (and grownups)! Located at the far north end of Pacific Beach's oceanfront boardwalk, our central San Diego hotel provides easy access to exceptional surfing, sailing, fishing and cycling. We're also just down the road from the city's world-renown attractions, including SeaWorld, the San Diego Zoo, La Jolla, Legoland, Torrey Pines State Beach, and just eight miles north of San Diego's International Airport. ... more less
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- Also Known As:
- Pacific Terrace San Diego
- Hotel Pacific Terrace