We stayed at this hotel the past weekend with some friends. We had 2 rooms reserved. When we checked in the rooms were not ready as we wanted to be on the same floor as our friends so we upgraded our rooms. After a few hours and HHonors desk trying to expedite it still nothing was happening. After 3 hours of waiting we were getting frustrated that we still didn't have a room - it was aftern 4:00 p.m. We had been at this hotel the previous year and we saw at the front desk the same person who had helped us the previous year. His name is Chris and we decided to speak with him. He was just wonderful. He was attentive and listened to our concerns and really worked very hard to come up with a solution. I think he is a great asset to the hotel. He was decisive and came up with a solution very quickly and within 15 minutes we were in our room. After that our stay was wonderful. We had rooms with beauitful views and we really enjoyed our stay. Thank you Chris for taking such good care of us. We should have more people like him. Elizabeth Y.
- Official Description (provided by the hotel):
- Step in. From the moment you arrive you instantly feel the difference. All of the vitalizing elements of the sea and sun are embraced on this spectacular waterfront setting. Rising 30 stories above San Diego Bay, the Hilton San Diego Bayfront hotel is a spirited blend of San Diego’s coastal influences, style, innovation and of course the unmistakable vibe. Steps from downtown’s Gaslamp Quarter, San Diego Convention Center, and PETCO Park, this beautiful hotel offers the amenities and lays the best of the city at your doorstep. Now guests have easy access from the hotel by way of the pedestrian bridge, directly to PETCO Park, downtown’s vibrant Gaslamp district, and up-in-coming East Village. Luxury and comfort have no boundaries here. Enjoy magnificent San Diego Bay and city views from our lobby, restaurants and guest rooms. Each one of the 1,190 spacious guest rooms including 30 suites at the Hilton San Diego Bayfront has a Bay view and features Hilton's Serenity Collection® bed and linens, the finest amenities such as Peter Thomas Roth® products, and the latest technology. And true to Hilton tradition, exceptional service comes as effortlessly here as the tides ebb and flow. For a San Diego business trip, family weekend, or a romantic getaway, Hilton San Diego Bayfront accommodations offer something for everyone. ... more less
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- Also Known As:
- Hilton San Diego Bayfront Hotel San Diego
- Hilton Hotel San Diego