This is a nice hotel in a good location for exploring downtown San Diego. It is not in the middle of the Gaslamp District - which makes it quieter - but there is a bridge across Harbor Drive and it is an easy walk. When we arrived the line for check-in was long, but it moved pretty quickly. Our room was standard for a Hilton. My only complaint was the lack of a refridgerator.
I am a firm believer that you find out how good a hotel's customer service is when something goes wrong. I had booked a special rate through Travelzoo that was supposed to include parking, but when I checked in the computer did not reflect that. I had a large group and dinner reservations so could not deal with it then. I emailed customer service the afternoon I got home and had a response before 10:00 the next morning apologizing and advising that my credit card had been credited. Anyone can have something go wrong. Kudos to Hilton for handling it quickly and graciously.
- Official Description (provided by the hotel):
- Step in. From the moment you arrive you instantly feel the difference. All of the vitalizing elements of the sea and sun are embraced on this spectacular waterfront setting. Rising 30 stories above San Diego Bay, the Hilton San Diego Bayfront hotel is a spirited blend of San Diego’s coastal influences, style, innovation and of course the unmistakable vibe. Steps from downtown’s Gaslamp Quarter, San Diego Convention Center, and PETCO Park, this beautiful hotel offers the amenities and lays the best of the city at your doorstep. Now guests have easy access from the hotel by way of the pedestrian bridge, directly to PETCO Park, downtown’s vibrant Gaslamp district, and up-in-coming East Village. Luxury and comfort have no boundaries here. Enjoy magnificent San Diego Bay and city views from our lobby, restaurants and guest rooms. Each one of the 1,190 spacious guest rooms including 30 suites at the Hilton San Diego Bayfront has a Bay view and features Hilton's Serenity Collection® bed and linens, the finest amenities such as Peter Thomas Roth® products, and the latest technology. And true to Hilton tradition, exceptional service comes as effortlessly here as the tides ebb and flow. For a San Diego business trip, family weekend, or a romantic getaway, Hilton San Diego Bayfront accommodations offer something for everyone. ... more less
- Reservation Options:
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- Also Known As:
- Hilton San Diego Bayfront Hotel San Diego
- Hilton Hotel San Diego