Really like the facility, but we had one problem after another. Told that our room wasn't ready upon check-in, so we killed 2 hours waiting. Then we were told it had been a mistake...romm was ready after all. While waiting, we at at Vela. Beer was warm, soup was cold and service was slow. I can chalk that up to Christmas Day, but then it got worse. They forgot..somehow..to clean our room the next day, which we noticed at 4:30pm. Took 2 calls to Anota, the Mgr on Duty to get the room serviced by 7pm. I find busy signals and no response from Giest Services and Housekeeping to be unacceptable. As a Diamond+ HHonors member, this will not go unreported to either Hilton or the franchisee.
- Official Description (provided by the hotel):
- Step in. From the moment you arrive you instantly feel the difference. All of the vitalizing elements of the sea and sun are embraced on this spectacular waterfront setting. Rising 30 stories above San Diego Bay, the Hilton San Diego Bayfront hotel is a spirited blend of San Diego’s coastal influences, style, innovation and of course the unmistakable vibe. Steps from downtown’s Gaslamp Quarter, San Diego Convention Center, and PETCO Park, this beautiful hotel offers the amenities and lays the best of the city at your doorstep. Now guests have easy access from the hotel by way of the pedestrian bridge, directly to PETCO Park, downtown’s vibrant Gaslamp district, and up-in-coming East Village. Luxury and comfort have no boundaries here. Enjoy magnificent San Diego Bay and city views from our lobby, restaurants and guest rooms. Each one of the 1,190 spacious guest rooms including 30 suites at the Hilton San Diego Bayfront has a Bay view and features Hilton's Serenity Collection® bed and linens, the finest amenities such as Peter Thomas Roth® products, and the latest technology. And true to Hilton tradition, exceptional service comes as effortlessly here as the tides ebb and flow. For a San Diego business trip, family weekend, or a romantic getaway, Hilton San Diego Bayfront accommodations offer something for everyone. ... more less
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- Also Known As:
- Hilton San Diego Bayfront Hotel San Diego
- Hilton Hotel San Diego