Purports to be a 1st class hotel but falls far short. No bellhop in lobby and none offered upon check-in altho we filled 3 baggage carts and a large flat cart (that they provided upon request, but no help offered.) They have glass coffee cups in the room that are not brought fresh each day. The maid washes them out in not too hot water in the room, hopefully not with the same rag she cleans the toilet with. Several days, the in-room coffee pot was not cleaned. Water never was hot enough for a good shower. No drinking glasses in our room. At various times, items that were supposed to be furnished were not. Washcloths were missing one day, called the front desk and was told they were out of them and might not even have any by midnight (call was made approx. 4:00 pm.) No help offered at check out. Several members of our party had to have the toilet replaced in their room??? Don't stay here if you are allergic to or don't like dogs, we were there during a dog show and they were all over the place. Very noisy.
All in all, we have received better service and more sanitary conditions in many small motels in Western Kansas.
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- Also Known As:
- Capitol Plaza Hotel
- Capitol Plaza Topeka