We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Was Very Nice on the Inside....the outside, not so much”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Capitol Plaza Hotel Topeka
Ranked #4 of 32 Hotels in Topeka
Certificate of Excellence
Burbank, California
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Was Very Nice on the Inside....the outside, not so much”
Reviewed November 12, 2013

We stayed at this hotel for a week. We were there for our National Dog Specialty show. The place looked fairly run down from the outside, but when we got inside it was very nice. We had a very spacious well appointed room and bathroom. The bed was very comfortable. The bathroom functioned well and was very clean. The staff was extremely accommodating from the check in staff to the cleaning staff. The hotel restaurant was extremely delicious and very reasonably priced for dinner. We never ate there for lunch because it only had buffets for lunch and what was on the menu everyday for lunch did not suit our tastes. The hotel had lots of green space around it which was great for dog walking. We also had room service for breakfast several mornings which was always on time and HOT! I have never actually had room service that wasn't look warm or cold. Again, very reasonably priced. Overall, we really enjoyed our stay here.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RRCazador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, November 15, 2013
Dear RRCazador,

Thank you for the review, and I am very happy that you enjoyed your stay and the property. We are a "Pet Friendly" hotel and I love to see and pet all the different dogs. I am glad that you enjoyed the room service. Thanks again for the wonderful comments,

Kevin Smith-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

439 reviews from our community

Traveler rating
    149
    152
    78
    44
    16
See reviews for
106
42
26
210
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Salina, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

Was excited as I pulled up to your hotel last week, walked in to a beauty. Then the sad little man behind the counter told me I was supposed to be there a day prior. End of conversation. He barely offered me alternate phone numbers for a different place to stay. I did make the reservation mistake, but a little hospitality - much less eye contact sure would have helped me feel better. Don't worry, the alternative hotel was a wonderful surprise - I will stay THERE any time I am in Topeka

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank brensltrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, November 15, 2013
Dear Brensltrs,

Thank you for taking the time to inform me of your experience last week. I apologize that the service was not top notch, and I have already discussed this with the Associate and their Supervisor. I have also asked to have each Front Office Associate re-trained on this procedure to insure proper service.

Again, I apologize that you had this experience, and appreciate you taking the time to inform me.

Sincerely,

Kevin Smith-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OK
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 5, 2013

Was in town to judge the Ridgeback Specialty. The hotel was easily accessible off of the interstate. Grounds were well maintained and clean, despite there being a lot of dogs present. Kudos to the dog people for keeping the surrounding area clean. The room was large and comfortable, and clean. The bathroom was clean and well maintained. The biggest complaint I would have is the water was too soft. Whether the water softener was turned up too high or the water is that way naturally, I couldn't say. But it was almost impossible to get the shampoo washed out because the water was too soft. Use soap and shampoo sparingly. The staff was very polite and helpful. We ate at the restaurant in the hotel. The food was good. A bit pricey. Had a great waiter, very polite and attentive.

Room Tip: The rooms were quiet. We were on 4th floor. There was no noise from the road.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lurcorsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, November 15, 2013
Dear Lurcorsr

Thank you for the kind comments regarding your stay with us. You are very perceptive in regards to the soft water. We had just completed a new soft water installation the week before and the softness of the water was still being adjusted to the proper hardness. Thanks for the positive comments on the restaurant, rooms cleanliness, and our great staff. Hopefully we will see you for the shows next year. Thanks again!

Kevin Smith-GM

.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, Kansas, United States
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 25, 2013

Hotel was very clean and well-kept. The bar downstairs was very busy when I checked in (which I took as a good sign). My room was on the 7th floor, away from the elevators. I had no problem with noise except for the sirens I heard early in the morning. The room was very clean, decor was nice. Beds were very comfortable with plenty of covers. The pillows were very "squishy" which I am not a fan of, so sleeping was a little difficult due to that. I had breakfast and lunch in one of those conference rooms. Overall I was pleased with the selection and taste. Better than a continental breakfast but nothing fancy. Lunch was surprisingly good. It wasn't very appealing to the eye but tasted very good. The wait staff was excellent and very courteous!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Autumn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, November 15, 2013
Dear Autumn P,

Thanks for your great comments regarding your stay with us. I am happy that you found the bed comfortable, but am sorry that the pillows were too "squisy" for your taste. I also prefer a "flat" pillow, so my wife makes me take my own.

I am glad that you enjoyed the Banquet meal, and that the staff were attentive.

Thanks again for your great comments.

Sincerely,

Kevin Smith-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 24, 2013

I stayed here Saturday night, the 19th of October 2013. I checked in in the early afternoon, tired after driving 300 miles. I tried to rest about 5PM but was unable to even after plugging my ears with cotton balls. There were a bunch of kids running up and down the hallway in front of my room (319), screaming, and slamming doors. I kept hoping it would end, but it did not, so I finally called the front desk between 7 and 8 PM. I talked to Dee. Instead of finding another room for me, she said to call the front desk next time it got unbearable. I finally went to bed about 10 PM and the noise from the bar downstairs, with loud talking and laughing coming from people who were enjoying one too many lasted until 1 AM. Finally, I figured I could now get some sleep. About 2 AM I got up to turn the heat on because it was very cold that night. I went through this routine every hour, raising the heat an extra degree each time. About 6 AM I figured it out: there was no heating!!

Room Tip: Stay on the top floor, and make sure the A/C is on or the heater, whichever the time of year may req...
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapitolPlazaGM, General Manager at Capitol Plaza Hotel Topeka, responded to this review, November 15, 2013
Dear Mr. Robert A,

Thank you for your comments regarding your stay with us in October.

I apologize that there were kids running around at 5pm. I did speak with Dee and the assumption was that once the kids were all checked into their rooms and their dinner began, that the noise would subside. Our first remedy is not always to have the guest move, as it is an inconvenience for them. Dee did ask that if you were still being disturbed to let her know and she could move you if needed. We do have rooms on the North side of the hotel that are removed from the atrium, and any bar noise. I apologize that we did not offer to move you immediately.

All of our heating and cooling systems were operating that night, according to our computerized logs. If you had mentioned it at checkout, then it would have been input into our system, and corrected if there was a problem. I appreciate you letting us know via Trip Advisor, and hopefully upon checkout.

Thanks again for your comments.

Kevin Smith-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ardmore, Oklahoma
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 21, 2013

The Staff Were Super Nice And So Friendly. The Hotel Was Very Clean And When We Asked For More Towels, They Were Very Prompt. I Ordered Room Service Once And It Was Great! The Restaurant Was Very Good And So Were The Staff. The Chef Was Very Friendly And Made The Experience That Much More Enjoyable. I Didn't Use The Fitness Center But Used The Pool. That Was A Cold Cold Indoor Pool. I Used The Hot Tub Instead!! They are a pet friendly hotel so it smelled like dogs in the elevator. The rooms were very clean and free of pet hair. I could hear dogs barking when inside my room. Especially when it was about 8 pm when the owners left. Great timing for putting my kids to bed. Over all, I thought my stay was very welcoming and would go back again!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bprice256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas, Oklahoma
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 18, 2013

Rooms are a good size. Carpets appear to be loose (trip hazard??) all over the hotel (especially noticeable in the long corridor to get to the conference center). Did not have problems with noise in my room as other reviewers did. Maybe it had something to do with my room placement. Conference food was excellent and the wait staff was AWESOME. Things needed fixed in my room...addressed management and they assured me everything would be taken care of. Very few smiles upon check in but the ladies were pleasant enough. Check out was a breeze. There is no complimentary breakfast but there is a restaurant and a bar in the atrium (I did not utilize either of them due to the expense). Did have WIFI in my room which was nice. Be warned that all shopping and restaurants outside the hotel will require driving quite a ways. There is nothing close by except for Harley Davidson's cafe and Sonic. I agree with the slippery duvet on the bed from the previous viewer. The colors were nice, though and fit well with the room. Stayed here because of a convention...was good enough for that. Will stay across town if I bring my family due to lack of nearby shopping, nearby restaurants, and complimentary breakfast.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 108Simon32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Topeka hotels
4.4 mi away
Clubhouse Inn & Suites - Topeka
0.9 mi away
Senate Luxury Suites
Senate Luxury Suites
#7 of 32 in Topeka
354 reviews
4.5 mi away
Hyatt Place Topeka
Hyatt Place Topeka
#2 of 32 in Topeka
484 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Ramada Topeka Downtown Hotel and Convention Center
4.4 mi away
Comfort Suites Topeka
Comfort Suites Topeka
#6 of 32 in Topeka
405 reviews
3.9 mi away
Hampton Inn Topeka
Hampton Inn Topeka
#3 of 32 in Topeka
471 reviews
Show Prices
Show Prices
Show Prices

Been to Capitol Plaza Hotel Topeka? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Capitol Plaza Hotel Topeka

Property: Capitol Plaza Hotel Topeka
Address: 1717 SW Topeka Blvd, Topeka, KS 66612-1410
Location: United States > Kansas > Topeka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 32 Hotels in Topeka
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Capitol Plaza Hotel Topeka 3*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, TripOnline SA, Cheap Tickets, Cancelon and getaroom.com so you can book your Capitol Plaza Hotel Topeka reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Capitol Plaza Hotel
Capitol Plaza Topeka

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing