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“Room not cleaned just bed made”
Review of Econo Lodge Topeka

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Econo Lodge Topeka
Ranked #24 of 33 Hotels in Topeka
Reviewed November 19, 2013

The room was not clean when arrived, found several empy can, trash etc. Also pillows from previous nights stayers were laying in the same spot as where they slept on the couch and the chair. will not stay again.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Econo Lodge Topeka, responded to this reviewResponded November 21, 2013

Dear Sarah G,
Thank you for your review of my hotel. Please accept my apologies for your room not being cleaned. This is completely unacceptable, and I have already addressed your concerns with my housekeeping staff to ensure it does not happen again. Please allow us another opportunity to change your mind on your next trip to Topeka.

Sincerely,
Donna C.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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64 - 70 of 97 reviews

Reviewed November 12, 2013

We stayed for four nights and were very pleased with the hotel. The front office staff was friendly and always greeted us when we came in or left. The parking was never a problem even though we got back late at night.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with AmericInn Hotels and Suites
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

We had three rooms for three nights and were very please with all aspects of our stay. Very friendly staff. The staff helped us with directions and cleaned our rooms when we were out. The breakfast was really good and they kept is stocked. There was iced tea and lemonade in the lobby at all times and pretzels most of the time. We will definitely go back! Thank you for a great experience.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with AmericInn Hotels and Suites
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DCOWARD1920, Manager at Econo Lodge Topeka, responded to this reviewResponded November 14, 2013

Thank you for the wonderful review. We look forward to seeing you angain next year

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Reviewed November 11, 2013

Pool was gross. Water was very hazy. You couldn't see your feet or even the bottom step of the staircase through the hazy water. We found a piece of poop floating the first day and a dead cricket the second day. The last day we were there, the hot tub was very gunky.
Room cleaning happened very late in the day, no elevator and no available rooms on the first floor for my elderly parents, shower drain was very slow.
Staff was helpful and nice.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Econo Lodge Topeka, responded to this reviewResponded November 15, 2013

Dear Jennifer C,
Thank you for commenting on my hotel. Please accept my sincerest apologies for the negative experience you had while you were our guest. We strive for all of our guests to have a clean and comfortable stay, and it sounds like we let you down. I have already addressed your comments with my staff to ensure immediate action. If you'd like to further discuss your stay please contact me at your earliest convenience. Please allow us another opportunity to change your mind on your next trip to the area.

Sincerest apologies,
Donna C.
General Manager
785-273-5365

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Reviewed September 20, 2013 via mobile

We just arrived and from the moment we entered the hallways it reaked of stale smoke. Our room got worse as the minutes went buy. The toilet sprays water everywhere. There is a moisture line on the ceiling and I'm hoping the ceiling doesn't cave in as we sleep in this smoke stink room. I don't even know what to expect for breakfast! Not pleased at all with my stay here so far, 30 min in

  • Stayed: September 2013
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Thank Jamie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Econo Lodge Topeka, responded to this reviewResponded September 24, 2013

Dear Jamie L,
Thank you for reviewing our hotel. I'm so sorry to hear that you had a negative experience while staying with us. Please accept my apology about the toilet. I will have my maintenance staff attend to it right away. I also apologize about any smell you encountered. I will have my housekeeping staff put a renewed focus on neutralizing any odors. I hope that you will give us another opportunity to change your mind and stay with us again the next time you find yourself in Topeka.

Sincerely,
Donna C.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

Spent all of five hours at this hotel. Room had that familiar stale smoke odor that so many old hotels have, only stronger. Would have asked for another room except I had to be up in four hours. Front desk couldn't find the reservation I had made several hours earlier for ten minutes, not usually a big deal but it was 2 am and needed to get to sleep. Front desk gal was pleasant, breakfast was the usual selection of items, room was fine except for that smell.

Room Tip: Ask for a sniff test before you accept your room
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  • Stayed: July 2013, traveled solo
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Thank Bob Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Econo Lodge Topeka, responded to this reviewResponded July 30, 2013

Dear Bob Q,
Thank you for your comments regarding your recent stay. I am so sorry to hear that you had a less than satisfactory experience with us and I apologize for the smoke smell in your room. Unfortunately we can not stop every guest from smoking in our rooms, but we do try our best to remove the odor. I do hope you give us a chance to make things right and try us again next time you find yourself in the area.

Sincerely,
Donna Coward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

Check in and check out was good with no problems. The room reasonably clean, but with a slight musty smell. Continental breakfast was OK. Good value for the rate paid. Only complaint was the musty smell.

  • Stayed: July 2013, traveled with family
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Thank beachbaken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Topeka

Address: 1518 SW Wanamaker Rd, Topeka, KS 66604-3824 (Formerly Hotel Topeka)
Phone Number:
Location: United States > Kansas > Topeka
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#10 Business Hotel in Topeka
Price Range: $61 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Econo Lodge Topeka 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
We are located less than 8 miles from downtown Topeka, this hotel/motel features an indoor pool and hot tub. Free Wi-Fi is also available in all areas. A flat-screen TV and a coffee maker are found in each modern room of the Econo Lodge Wanamaker. A work desk and an iron are also included. A hot breakfast buffet is served at the Wanamaker Econo Lodge each morning. Items include Belgian waffles, pastries and fresh fruit. Guests are welcome to enjoy newspapers or finish last-minute work at the business center. A laundry room and 24-hour desk service are also provided. The Expo Center is 15 minutes from the Econo Lodge. Gage Park and the Topeka Zoo are less than 5 miles away. ... more   less 
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Also Known As:
Comfort Inn Topeka
Topeka Comfort Inn

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