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Best Western Topeka Inn & Suites
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Reviews (377)
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All reviewsroom was cleanbiscuits and gravynight staypool and hot tubroad tripking suitehot breakfastwater pressureexercise roomeasy accesscomfortable staywafflesstaff was very friendly and helpfulthe breakfast areaparking lotfree breakfastconvenient location
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262 - 267 of 377 reviews
Reviewed April 25, 2014

The hotel was very clean and easy to find off of the highway. It was also a good value. It is a two floor hotel with no elevators so unless you are traveling light Ask for a first floor room. I found the bed to be way too soft and had a tough night of sleep. Breakfast was pretty standard.

  • Stayed: April 2014, traveled as a couple
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Thank Rose W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded January 12, 2015

Dear Guest,

Thank you for completing the survey regarding your stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank You
Anna Castillo G/M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

We were on a trip to pick up a RV. Coming from Wyoming on a 12 hour drive, we arrived at the Best Western to a very nice young lady to greet us. She could not find our reservation in the computer and when she did, we had made the error of booking through our Best Western account on line and made it for the wrong night. She corrected it and was very pleasant about it. She never made us feel like it was an inconvenience to her. She made our night.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded January 12, 2015

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
Thank you again
Anna Castillo G/M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

cross country trip, very clean, friendly and good breakfast. Would recommend. Quiet, good television stations. I'm running out of compliments, trying to keep this short. Stop and stay, a great place!!!!!!!

  • Stayed: April 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded January 12, 2015

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
Thank you again
Anna Castillo G/M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

Best Western has a relatively fine past. In recent several years it appears that this well known name in lodging is slowly slipping into the past. SAD..! I believe I will seriously look at other lodging choices. I am NOT fond of your 200character minimum limit. Overall..I believe I will use up my reward points and opt to NOT use BestWestern as I am of the opinion shared obviously by others that this firm is riding on their former fine reputation.

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Best Western
Thank Guy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded January 12, 2015

Thank you for completing the survey regarding your stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank You
Anna Castillo G/M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

If you are looking for a clean, professional and well maintained location, the Best Western in Topeka, Kansas is worth the trip. Having stayed there several times over the past 4 years for both professonal & personal trips, this location has gone above & beyond my expectations on numerous occasions.

You don't encounter many work environments where the Manager takes the time to greet customers and to offer assistance during your stay. Raj always makes his customers feel welcomed and offers assistance. A few months ago, after checking in I needed to leave to attend an afternoon meeting. A very bad storm had moved into the area and Raj took the time to pull my car under the awning so I wouldn't get drowned in the wind & rain.

Upon checking in or enjoying breakfast, you can always expect to see Anna's smiling face there to offer her assistance. She has provided professional and caring customer service every time I've stayed at the Topeka location.

I would recommend this location to anyone travelling close to the Topeka, Kansas area. Quality customer service and excellent facilities are hard to find. This Best Western location offers both on a consistent basis.

Room Tip: All rooms are clean and well maintained.
  • Stayed: March 2014, traveled with friends
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Thank Carolynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded January 12, 2015

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
Thank you again
Anna Castillo G/M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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