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“Adequate for the traveler with pet” 3 of 5 bubbles
Review of BEST WESTERN Topeka Inn & Suites

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BEST WESTERN Topeka Inn & Suites
Ranked #14 of 32 Hotels in Topeka
Certificate of Excellence
Denver, CO
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Adequate for the traveler with pet”
3 of 5 bubbles Reviewed December 2, 2013

Traveling cross-country over the holiday with our dog. Charged a pet fee in addition to the slightly over-priced room. Disappointed with this, as our dog is better behaved and less trouble than many hotel guests. Hotel building is a bit old looking. In a good location very close to an area loaded with restaurant & shopping choices and easy access on/off the highway. Traffic noise a bit of an issue, and we did not sleep well due to upstairs guest's heavy footsteps. Room was clean. Staff courteous and helpful. Good area for pet exercise in vicinity. Breakfast was adequate and acceptable. I had coffee, a toasted bagel and yogurt. Good enough for me. Other hot items offered but did not interest us. Pool looked alright for kids.

Room Tip: Request room on second floor to avoid footstep noise from overhead, however, no elevator for the ups...
See more room tips
  • Stayed November 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FUDISUZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Public Relations Manager at BEST WESTERN Topeka Inn & Suites, responded to this review, December 3, 2013
Thank you for taking the time to leave our property a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret the overall dissatisfaction of your stay especially with the room accommodations you received encountered not being at par with your expectations. I would like to assure you that we take each comment seriously as it has always been our goal to deliver only the best quality services and facilities. Rest assured your concerns will be looked into.

Thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Thank you
Anna Castillo G/M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

311 reviews from our community

Traveler rating
    144
    66
    58
    26
    17
See reviews for
120
67
29
68
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Denver, Colorado
Level Contributor
3 reviews
5 of 5 bubbles Reviewed December 2, 2013

This is a clean and well run family hotel. The staff there are some of best I have ever encountered across the BW chains. Annah and Raj take personal pride in taking care of their customers. Its a home family atmosphere!

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review, December 3, 2013
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 785-228-2223.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, MO
1 review
5 of 5 bubbles Reviewed November 19, 2013

We were on our way to Denver for a wedding and chose to stop here for a nights stay. Our room was clean, neat, and pleasant decor. Breakfast was tasty. All the staff were helpful. I would definitely come here again.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Connor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, General Manager at BEST WESTERN Topeka Inn & Suites, responded to this review, December 3, 2013
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 785-228-2223.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, United States
1 review
2 of 5 bubbles Reviewed October 30, 2013

No elevator to second floor. Any steps on second floor can be heard as loud clomps. Charges $10 for a crib. Sink not in bathroom. Firm mattresses. The continental breakfast was typical. Cereal, waffle iron, milk, toast, yogurt, fake scrambled eggs, steamed sausage, biscuits, and gravy. No laundry facilities. Positives include clean rooms, close to highway, and decent areas for restaurants and shopping. A nice zoo is within 5 minutes.

  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Joshua F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review, December 3, 2013
Thank you for taking the time to leave our property a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret the overall dissatisfaction of your stay especially with the room accommodations you received encountered not being at par with your expectations. I would like to assure you that we take each comment seriously as it has always been our goal to deliver only the best quality services and facilities. Rest assured your concerns will be looked into.

Thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Thank you
Anna Castillo G/M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, California
1 review
5 of 5 bubbles Reviewed October 25, 2013

This is a nice hotel with great amenities at a very fair price. It has nice, modern furnishings. The manager is on site, and the customer service is great. The exercise room, business center, indoor pool, and free breakfast are great and make the hotel very convenient.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, General Manager at BEST WESTERN Topeka Inn & Suites, responded to this review, December 3, 2013
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 785-228-2223.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hill, New Jersey
1 review
5 of 5 bubbles Reviewed October 23, 2013

Seeing the sign from the highway I (fortunately) opted to stay at Best Western. I don't have one bad thing to say. The lady at the front desk was friendly and cheerful. I was able to have a room on the first floor, as requested. She was able to direct me to a nice restaurant nearby. The complimentary breakfast was and well-prepared and tasty. Very nice place and people. Thanks! L. Edwards Cherry Hill, NJ

  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Larry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, General Manager at BEST WESTERN Topeka Inn & Suites, responded to this review, December 3, 2013
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 785-228-2223.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clay Center, Kansas
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed October 20, 2013

Good check-in, clean room. Had a suite that we paid more money for so was hopeing for the best. Ha! Sofa sleeper & sofa was shot!!, had to sleep on floor. Then 2nd night went to hot tub later than evening after rough day at work and hot tub was not even warm. Went and told front desk about it and they said there maintenance man would be in at 9:00pm, pool area closes at 10:00pm.
So just as we was getting ready to go back to room maintenance man shows up, need less to say to #$%^^&% late. Breakfast didn't go well either as there was so many folks there they didn't keep up well with breakfast.

Lacks parking for pickups with trailers.

Room Tip: Check out the room first!
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at BEST WESTERN Topeka Inn & Suites, responded to this review, October 22, 2013
Thank you for taking the time to leave our property a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret the overall dissatisfaction of your stay especially with the room accommodations you received encountered not being at par with your expectations. I would like to assure you that we take each comment seriously as it has always been our goal to deliver only the best quality services and facilities. Rest assured your concerns will be looked into.

Thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Thank you
Anna Castillo G/M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Topeka Inn & Suites

Property: BEST WESTERN Topeka Inn & Suites
Address: 700 SW Fairlawn Rd, Topeka, KS 66606-2337
Phone Number:
Location: United States > Kansas > Topeka
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Topeka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Topeka Inn & Suites 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Topeka Hotel
Topeka Best Western

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