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“Returning Guest”

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Best Western Topeka Inn & Suites
Ranked #14 of 32 Hotels in Topeka
Certificate of Excellence
topeka
1 review
“Returning Guest”
Reviewed September 23, 2013

I stayed here about a year ago and am happy to be here again. The staff was wonderful then and they still are. The rooms are well appointed and the complimentary breakfast is very satisfying. I would (and have) recommend this Best Western to anyone.

Thanks!
GGD

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ggd632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, General Manager at Best Western Topeka Inn & Suites, responded to this review, October 22, 2013
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 785-228-2223.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
    146
    67
    60
    28
    17
See reviews for
122
70
31
68
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Eagle, Idaho
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 6, 2013

The mattress was horrible. Half used bottle of hotel shampoo on table in bathroom. Hair dryer had yellow material on it. Carpet needed to be cleaned. Room appeared not to have been cleaned. At breakfast there was other customer complaining to desk clerk of very unhealthy situation in their room.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank barb j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Public Relations Manager at Best Western Topeka Inn & Suites, responded to this review, October 22, 2013
Thank you for taking the time to leave our property a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret the overall dissatisfaction of your stay especially with the room accommodations you received encountered not being at par with your expectations. I would like to assure you that we take each comment seriously as it has always been our goal to deliver only the best quality services and facilities. Rest assured your concerns will be looked into.

Thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Thank you
Anna Castillo G/M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, United States
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 22, 2013

This hotel met our needs for the night. it was clean, and noise free. The staff was friendly and the breakfast had a nice selection of foods and offered hot choices. The hotel management seems unaware of the ADA laws governing service dogs. We were asked to provide an ID or other identification such as a vest to prove that our animals were indeed service dogs. The management needs to be aware of what can be asked regarding service animals and correct the situation.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Front Office Manager at Best Western Topeka Inn & Suites, responded to this review, October 22, 2013
Thank you for taking the time to leave our property a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret the overall dissatisfaction of your stay especially with the room accommodations you received encountered not being at par with your expectations. I would like to assure you that we take each comment seriously as it has always been our goal to deliver only the best quality services and facilities. Rest assured your concerns will be looked into.

Thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Thank you
Anna Castillo G/M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
75 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 9, 2013

Lovely new hotel in the middle of nowhere. It was the best hotel in town, we had a great evening meal at the hotel, It was very good value. The room however was noisy because the walls didn't seem very sound proofed. Quite a few flies at breakfast and it wasn't the best choice of food.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Penny E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, General Manager at Best Western Topeka Inn & Suites, responded to this review, August 22, 2013
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 785-228-2223.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo KS
1 review
Reviewed August 8, 2013

I stayed here for 3 days while attending the KSHSAA coaching clinic. The hotel was very clean and kept up. There's not enough I can say about the staff. Everyone was nice, friendly and so helpful. The manager did everything in his power in ensure our stay was comfortable. They have a good selection for breakfast (eggs, sausage, ect). On my next trip to Topeka I will not hesitate about staying here again. The have won me over.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, General Manager at Best Western Topeka Inn & Suites, responded to this review, August 22, 2013
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 785-228-2223.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camarillo, Ca
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 8, 2013

Ok there are a lot of two story hotels and motels without an elevator but even then there is usually a central stairway. If you are on the second floor center you must go to one end or the other to climb the stairs. The room is also of the "new" design where the bath sink is in the bedroom. Some like it others, yes I, do not. Pillows, a whole heard of those small one, are great. Bed was a firm with a foam top bet spent a comfortable night. Breakfast was signature Best Western service by a happy staff. Look for a good rate from the coupon book available at some McDonalds and several area truck stops.

Room Tip: The discounted rooms are queens. If you want a king that will be $30 more.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank derbusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Guest Relations Manager at Best Western Topeka Inn & Suites, responded to this review, August 22, 2013
Thank you for taking the time to leave our property a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret the overall dissatisfaction of your stay especially with the room accommodations you received encountered not being at par with your expectations. I would like to assure you that we take each comment seriously as it has always been our goal to deliver only the best quality services and facilities. Rest assured your concerns will be looked into.

Thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Thank you
Anna Castillo G/M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nampa, United States
2 reviews
Reviewed August 7, 2013

My family stayed in a suite at the hotel and we were more than impressed. The room was spacious and the bed was comfortable. Although I did not eat breakfast at the hotel, it looked good as I grabbed a coffee to go. I would definitely recommend this hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this review, August 22, 2013
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 785-228-2223.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj
General Manager
BEST WESTERN Topeka Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Topeka Inn & Suites

Property: Best Western Topeka Inn & Suites
Address: 700 SW Fairlawn Rd, Topeka, KS 66606
Phone Number:
Location: United States > Kansas > Topeka
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Topeka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Topeka Inn & Suites 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Topeka Hotel
Topeka Best Western

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