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“Nice Commuting Hotel but Nothing Special” 3 of 5 bubbles
Review of Country Inn & Suites By Carlson, Topeka West

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Country Inn & Suites By Carlson, Topeka West
Ranked #8 of 32 Hotels in Topeka
Certificate of Excellence
San Antonio, Texas
Level Contributor
122 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Nice Commuting Hotel but Nothing Special”
3 of 5 bubbles Reviewed July 21, 2014

I was driving cross country with my sister and my 3 kids and needed a place to crash for the night. It was fine. The rooms are standard for highway hotels. Clean with decent beds, flat screen TV, basic bathroom, and view of the parking lot. The furniture is a bit dated, but fine. The desk chair was broken but still useable. The roll-away bed required an extra charge, but it was comfortable and better than a fold-out couch.

The kids did like the indoor pool and hot tub after a long days drive. My sister used the fitness center which was basically a small room with two treadmills. The breakfast was included and better than average. Internet was easy access and free. Parking is free. Only real complaint was that they didn't have warm cookies as promised on check in. The desk clear said they ran out of cookie dough 5 days ago and didn't know when they would get more. Seems like the manager could have headed down the street to the grocery store with the petty cash jar. Stupid issue, but I heard 3 other parties complain about the empty cookie station when they checked in.

  • Stayed July 2014, traveled with family
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DrTom234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

317 reviews from our community

Traveler rating
    166
    78
    33
    21
    19
See reviews for
142
54
18
75
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Omaha, Nebraska
1 review
5 of 5 bubbles Reviewed July 14, 2014 via mobile

The front desk folks were very nice and my room was great. I appreciated their Green efforts and recycling toiletries. Water pressure in the shower was awesome. Pool area looked nice but I didn't use so I can't comment

Stayed July 2014, traveled on business
Helpful?
Thank BwiRe1079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, OH
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed July 4, 2014

We are traveling across the country and rolled in very late. We were greeted by a nice woman who was very cheerful. Our room was clean and it had a large tv. We didn't use it though. All we did in the room was sleep and take a shower. Our bed wasn't the best we've slept in but it did the job. The breakfast was above average. There were scrambled eggs, sausage links (brown and serve kind) and sausage and gravy, which wasn't bad for a hotel. They also had waffles and an assortment of cereal, oatmeal and muffins. If we were ever to come this way again, we'd certainly stay here. They Also allow large dogs too. We saw 2 boxers.

Room Tip: The hotel is located right off the I -70. Breakfast during the week starts at 6 am and 7 am during t...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SharkGirl78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas
Level Contributor
165 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed June 29, 2014

This was a comfortable hotel with a friendly, helpful staff in a convenient location to Interstate 70. We would certainly use this hotel again in the future as it was clean and up to date. The value was fair and we would use this hotel again in the future.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odin, Illinois, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 27, 2014

Arrived at the hotel and was greeted with professionalism by the front desk person. The room was nice sized and was clean. The breakfast was good and the staff was friendly.The local area provides plenty of restaurants and some shopping. I would recommend this hotel to my family and friends.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Norman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed June 17, 2014

Arrived late so chalk up part of the issues with being the last to arrive.... Worst part of the hotel was there is not enough parking near the hotel. We ended up finding a spot between the Burger King drive thru and the Hooters parking lot. Just glad my vehicle was still there in the morning. Room was right by the elevator and noisy all night long. Breakfast was average at best. Best part of the stay was leaving.

  • Stayed June 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank RDavisFortWorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVE S, General Manager at Country Inn & Suites By Carlson, Topeka West, responded to this review, June 18, 2014
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Please reach out to any of our employees directly should you have any concerns during or after your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed June 9, 2014

A big thanks to Mellisa at the front desk fer great service and to Rossele for her great smile and delicious biscuits and gravy at breakast. Both women were very accommodating and helped to make our stay very nice.

Thanks for your excellent customer service.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rickey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Topeka West

Property: Country Inn & Suites By Carlson, Topeka West
Address: 6020 SW 10th Street, 6020 SW 10th Street, Topeka, KS 66615
Phone Number:
Location: United States > Kansas > Topeka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Topeka
#7 Romantic Hotel in Topeka
#8 Family Hotel in Topeka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Topeka West 3*
Number of rooms: 58
Official Description (provided by the hotel):
100% Non Smoking ... more   less 
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Also Known As:
Country Inn & Suites Topeka-West Hotel Topeka
Country Inn And Suites Topeka-West
Country Inn Topeka West

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