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Country Inn & Suites by Radisson, Topeka West, KS
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Reviews (373)
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All reviewsburger kingroom was cleanfitness centerexcellent customer serviceenjoyed my staynight's sleepconvenient locationnice stayhootersinnspetwhirlpoolinterstatemartmotelchlorinerates
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304 - 309 of 373 reviews
Reviewed December 3, 2013

Granted, the jacussi didn't work, but the hotel staff and accommodations were above and beyond the call of duty. The hotel was clean, well maintained, and had very comfortable beds. The staff went above and beyond the call of duty when asked questions or asked to give directions. We had nothing bad to say about our two-day experience.

Room Tip: Easy access to all rooms from lobby
  • Stayed: November 2013, traveled with family
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Thank DABIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVE S, General Manager at Country Inn & Suites by Radisson, Topeka West, KS, responded to this reviewResponded December 10, 2013

Thank you for taking the time to fill out a survey of our Country Inns and suites Topeka hotel! We are glad to read that you have enjoyed your stays with us and that we have been able to meet or exceed what is expected of us. We hope that we continue to provide a good home away from home astmophere. Please if there is ever anything we can do to make your stays a little better, do not hesitate to ask! Until than, we wish you safe travels and a bless day!

Thank you

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Reviewed November 26, 2013

Stayed here on 11/1 - 11/3 , hot tub did not work, office computer did not work, Orange Juice was out at breakfast bar. After stay that I booked thru Southwest hotel refused to give Southwest points. Seems like a rip-off place that gets you there and then you will never want to come back. Good location but that is about all. I never write reviews but this one needs to be known.

  • Stayed: November 2013, traveled as a couple
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Thank crm63042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVE S, Manager at Country Inn & Suites by Radisson, Topeka West, KS, responded to this reviewResponded November 28, 2013

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Country inns and Suites do offer Southwest points. Please call me and i will make sure you will recieve points for the stay.

PRIYA SANDIR
785-478-9800

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

I stayed there for two weeks straight people was very friendly in every way! They did everything they could do to make me feel home! What i liked the best was breakfast! Hot breakfast every morning! Real silverware, plates, cups etc. The breakfast area was very well taken care of. The lobby was beautiful! Near stores and reataurants! And to my taste very nice! Next time going to topeka will stay there for sure!

  • Stayed: November 2013
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Thank granny201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

Clean, very comfortable bed, large room, friendly and courteous staff, great breakfast and coffee, good value, good location. Only cons were loud shower and toilet noise from room next to us and noise from hallway seemed to come right through the door but nothing really bad.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Vickie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

If you have the time to be reviewing hotels for this area, keep looking. We pulled off the road and it was the nearest hotel. The location is ok. It is near a couple restaurants. The rooms are noisy in every way. Noisy air conditioner, noise from traffic, loud, loud flushing toilet (weird). Breakfast in the morning is a disaster. It is dirty, food is not replenished, empty coffee, empty everything. The tables are cleaned onto the floor. People at the property are not friendly. Enough said.

  • Stayed: October 2013, traveled as a couple
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Thank LOL305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVE S, General Manager at Country Inn & Suites by Radisson, Topeka West, KS, responded to this reviewResponded December 10, 2013

I am so sorry to hear that you had a bad experience. I assure you that this behavior is not the standard of my staff. We take great pride in making sure our guests are comfortable and satisfied with our services.

Again, I am very sorry to hear of your issues with our hotel. Please give us 2nd chance to make it right.

Thank you

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