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“Not up to Hampton Standards” 3 of 5 stars
Review of Hampton Inn Topeka

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Hampton Inn Topeka
Ranked #3 of 33 Hotels in Topeka
Certificate of Excellence
Cincinnati, United States
1 review
“Not up to Hampton Standards”
3 of 5 stars Reviewed May 4, 2013

Reported air conditioner not working. Staff indicated that someone would be up to repair but no other rooms were available if there was an issue. Person who tried to repair the unit found another room. Shower stall had pieces that fell into the shower, and, due to 'hard water', the facet became stuck in the on position.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
topekahampton, Manager at Hampton Inn Topeka, responded to this review, May 17, 2013
Thank you so much for taking the time to fill out our online survey. We greatly value the feedback and appreciate the time you took to provide it. It saddens me to see that you did not enjoy your entire stay, I also see that there is room for improvement, it is our responsibility to ensure our guest room's a/c units are in working condition before renting a room and it is with deep regret that we failed you in this regard. We hope we are given an other oppourtunity to better serve you but until than, we hope you have safe travels and a bless day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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393 reviews from our community

Traveler rating
    239
    117
    24
    7
    6
See reviews for
139
72
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118
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
dumas, United States
1 review
5 of 5 stars Reviewed April 29, 2013

Great location. very friendly, cheerful and helpful staff. I like the easy to reach electric outlet with usb by the bed for phone charging. they also have nice exercise facility and really nice pool area . Good breakfast with lots of options.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kerry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

We stayed here just overnight, enough to get some sleep and move on. However, this hotel was extremely clean, well decorated, and comfortable. The king size bed was really nice. The televisions in the rooms are updated unlike most hotels. The staff was friendly. My only regret is not getting to spend more time here. Great value, will return again if ever in Topeka.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JuicesFlowing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 6, 2013

Nice clean hampton. staff was very friendly and courteous and very help full. nice location with lots of shoping and resturant. breakfast was excellent with lots of option to please everyone. i enjoy my stay here and definitley stay here again .

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Angie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
topekahampton, Manager at Hampton Inn Topeka, responded to this review, May 17, 2013
Thank you so much for taking the time to fill out our online survey. We greatly value the feedback and appreciate the time you took to provide it. I am glad to see that you enjoyed your stay, I also see that there is room for improvement. Please if there was anything that we could have done to have made your stay a little bit more enjoyable, do not hesitate to let me know. We would be happy to better serve you for future stays. Until than, we hope you have safe travels and a bless day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Meadow, New York
Level Contributor
191 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
2 of 5 stars Reviewed March 29, 2013

We are very frequent Hampton Inn customers, probably in more than 20 states, and we were quite disappointed by this Topeka branch. The room looked similar, the breakfast had the same items, and the lobby was nice BUT..... This is the first time we have ever stayed in a king bedded room for 2 people with only one chair in the room...no club chair, no additional straight back chair, no stool...nothing but one desk chair. When I asked the reception desk person if I might borrow a chair to use in my room to read and use my laptop, the loan of a chair was denied, even though I merely requested to take a small chair upstairs for an hour or two and promised to bring it back downstairs.....also a very unHilton-like attitude. Even though I am a Hilton Honors member for many years, I was surprised again...our room window faced a brick wall 3 feet away and we could not see out at all. This poor treatment, negative fearful attitude on the part of the reception person, and barren room do not reflect well on Hampton Inn as a brand name. I note that this Hilton Inn is rated the number one hotel in Topeka and that may be true for Topeka, but the owner of this property should be ashamed and Hilton embarrassed. We traveled further the next day to another Hampton Inn 4 hours away where I am writing this review.....we have comfortable chairs in our room and a parking lot view where we can see the sky and the weather, not a lot to ask for.

Room Tip: Plan to stay away from your room since you cannot sit down.
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank larktrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
topekahampton, Manager at Hampton Inn Topeka, responded to this review, April 1, 2013
Thank you for taking the time to write a review for us. We value and appreciate the time you took to provide us with your feedback. You are right, that was not hamptonality and we deeply apologize for not exceeding your expectations. We will have team huddles to discuss our staff's attitude when presented with a request or challenge; we hope to be given a second change to redeem ourselves. It is with deep regret that the room you stayed in did not have a good view, every hotel has a few rooms that where built under architectural constraints and we hope to have a solution in the future but at the moment there is little we can do to fix that room's window view.

Again, our sincerest apologizes and greatest appreciation for taking the time to write us a review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Osseo, Minnesota
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 18, 2013

Just what I would expect from a newer Hampton. I love the duvet covers that are cleaned for each new guest. The HD TV had great reception, wireless a tad slow, but I was streaming a program that I had missed on the trip. Great breakfast with lots of choices. The attendant at the front desk kept me laughing as I waited for my husband to return from the car. The price was higher than some other brand hotels, but inexpensive for a Hampton. We will return.

Room Tip: A word of caution. This hotel is very near the highway. If you are bothered by interstate noise re...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 87Fiero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
260 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed March 12, 2013 via mobile

Stayed here for a downtown meeting. Right off I-470 and close to restaurants. Only a few minutes from downtown. Courteous staff. Room was clean and pretty standard for a Hampton Inn. Would stay here again.

  • Stayed March 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Topeka

Property: Hampton Inn Topeka
Address: 1515 SW Arrowhead Rd, Topeka, KS 66604-4051
Phone Number:
Location: United States > Kansas > Topeka
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Topeka
#3 Business Hotel in Topeka
#3 Romantic Hotel in Topeka
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Topeka 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Momentous history in a friendly atmosphere...welcome to the Hampton Inn Topeka. Get a sense of major history, cultural awareness and a spirit of adventure when you visit Topeka, the Kansas state capital. The Hampton Inn® hotel in Topeka is located within walking distance of the Westridge Shopping Mall and the Topeka public golf course, and only about five minutes from the state capitol. Explore the Kansas State Capitol, including a 296-step tour of the Capitol Dome, and displays of Kansas history presented through murals and a sculpture. Our hotel in Topeka is also close to the Kansas Museum of History featuring pioneer artifacts. Get a sense of momentous history at the Brown v. Board National Historic Site & Museum, or explore a complete pioneer village at Old Prairie Town at Historic Ward-Meade Park. Catch a show at the Topeka Performing Arts Center, or speed things up at the Heartland Park Raceway. Get more tips on the local sights from the friendly team at our Topeka hotel. ... more   less 
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Also Known As:
Hampton Inn Topeka Hotel Topeka

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