My family stayed at the Tupelo Courtyard the last week of April for a family reunion. We are members of the Marriott rewards program and were able to book our rooms using reward points. This is the main reason we chose this property as well as its proximity to our relatives. I had stayed here several years ago and have to agree that on that occasion the staff was a bit lackadaisical, however, this time nothing could be further from the truth. From working out last minute changes to our booking, to warm greetings while walking through the lobby, to even a bit of detective work when one of our family members inadvertently left an important piece of luggage in the parking lot, the staff were great. Everyone, from housekeeping, to the buffet attendants, to the aforementioned front desk staff worked above and beyond.
The building itself is undergoing a facelift in the lobby area and although the rooms show signs of recent upgrades (new shower curtains and hardware) the rooms themselves need refreshing. The Mid-South is a humid place and odors have a way of binding with the surroundings. We all found the rooms a bit stale despite their overall cleanliness.
All in all, we were pleased with our stay and would go back - especially if Marriott puts in new curtains and carpeting.
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- Also Known As:
- Courtyard Tupelo Hotel Tupelo
- Tupelo Courtyard
- Tupelo Marriott