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“Staff Were Great!”
Review of Courtyard Tupelo

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Courtyard Tupelo
Ranked #14 of 26 Hotels in Tupelo
Seacoast, N.H.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Staff Were Great!”
Reviewed April 29, 2007

My family stayed at the Tupelo Courtyard the last week of April for a family reunion. We are members of the Marriott rewards program and were able to book our rooms using reward points. This is the main reason we chose this property as well as its proximity to our relatives. I had stayed here several years ago and have to agree that on that occasion the staff was a bit lackadaisical, however, this time nothing could be further from the truth. From working out last minute changes to our booking, to warm greetings while walking through the lobby, to even a bit of detective work when one of our family members inadvertently left an important piece of luggage in the parking lot, the staff were great. Everyone, from housekeeping, to the buffet attendants, to the aforementioned front desk staff worked above and beyond.

The building itself is undergoing a facelift in the lobby area and although the rooms show signs of recent upgrades (new shower curtains and hardware) the rooms themselves need refreshing. The Mid-South is a humid place and odors have a way of binding with the surroundings. We all found the rooms a bit stale despite their overall cleanliness.

All in all, we were pleased with our stay and would go back - especially if Marriott puts in new curtains and carpeting.

  • Liked — the staff
  • Disliked — hotel smell in the rooms, room was small for four
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank NHgranite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 28, 2007

This is Amazing!!! Whenever I go to the Courtyard, I always think of it as extremely relaxing. The rooms are clean, relaxing, and comfortable. The front desk personnel are extremely welcoming, and to show their warm hospitality, they even have a fruit basket filled with things like bananas, apples, and oranges. Their is a snack bar in which you can get things like cookies. And the best thing is, THEY'RE ALL FREE, INCLUDING THE FRUIT BASKET! On our stay, the pool was closed but the jacuzzi was open. Overall, it was very relaxing. I would definitely stay here again next time I'm in town.

  • Liked — The coziness of it
  • Disliked — None
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank alphatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
114 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed January 6, 2007

We were driving from Savannah to Memphis and chose Tupelo to stop overnight so that we could see the house where Elvis was born. We arrived about 5PM and selected the Marriott as we are Marriott award members.
Checked in, the girl at the front desk could not really be bothered. Got to our room, unpacked and used the washroom. Looking on the floor we noticed ants. Not just one or two but many. We were only staying one night and checked the rest of the room and it looked fine. That said, I was surprised that the hotel had not noticed the ants. Then went to take a shower (with the ants :) and the shower handle came out of the wall. Water everywhere.....clearly the shower was broken before we got there. Anyhow enough was enough so we went to the front desk to explain and ask for a new room. Interesting response, instead of apologizing, the asked to see our room. Guess they didn't believe us. Came to the room and say the bathroom and then asked us how many nights we had been there. As if we broke the shower and brought some ants with us. We said we arrived 20 minutes ago.....they put us in a new room but no apologies at all.

Very disappointing especially for a Marriott, I would not stay here again. There are lots of other choices in Tupelo.

  • Liked — Nothing
  • Disliked — Ants in the bathroom
  • Tips/Secrets — Don't stay here
  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Tupelo

Property: Courtyard Tupelo
Address: 1320 N Gloster St, Tupelo, MS 38804-1208
Phone Number:
Location: United States > Mississippi > Tupelo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 26 Hotels in Tupelo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Tupelo 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Courtyard Tupelo Hotel Tupelo
Tupelo Courtyard
Tupelo Marriott

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