They were extremely busy; we were told the wait would be 15 minutes. It was more like 30mins. The manager noticed the standing crowd in the lobby and she got right on it. She moved everything along. The food was tasty. I had the pineapple grilled shrimp and coconut shrimp. I didn't care for the coconut fried shrimp, but that's on me and not them. I knew I probably wouldn't like it before I ordered it but wanted to try something different. The salad was excellent considering most of the RLs have gotten stingy with their salads. My meal also came with dessert and I chose the key lime pie. I ordered it to go and tried it 2 days later and it was yummy. I don't think it was homemade; it appeared to come from the local wholesale club. My hubby ordered his dessert to go also -- the apple crisp or cobbler. And we knew it came from the local Sam's as we've bought it before ourselves.