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Traveler rating
1,427
927
349
135
101
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All reviews elephant and castle purified water the financial district great location quincy market freedom trail rooms are small south station coffee machine within walking distance faneuil hall lounge area business hotel downtown crossing business trip central location enjoyed my stay
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Reviewed 4 weeks ago

Location was terrific - just a block or two from Faneuil Hall and Quincy Market. Parking available in garage down the street and the hotel rate was excellent for the area. Rooms are small (just like all Club Quarters) but are well-appointed and comfortable. Hot coffee and tea available 24/7 in the large meeting space on the first floor. Also had fresh fruit and granola bars and cold sodas in the morning. Staff is uniformly nice and helpful. We'd stay here again!

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CQAlicia, Senior Guest Experience Manager at Club Quarters Hotel in Boston, responded to this reviewResponded 3 weeks ago

Rob A,

We are so glad to hear you enjoyed our location, affordable parking options, coffee/tea and snacks in our Club Lounge and wonderful staff. We have a pretty great team here at Club Quarters Boston, and we appreciate the time taken to write a review and to rate us five stars! We look forward to welcoming you back on your return trip to Boston.


Alicia Pillion
Senior Guest Experience Manager

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Reviewed 4 weeks ago

A few things to know:
-there is a bar/restaurant directly connected to the hotel. super convenient
- The front desk staff are lovely!
- the parking garage is a couple blocks away. a bit expensive (try to park after 5 pm) but for the location it is worth it. can pretty much walk anywhere in the city from the hotel

Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alexandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CQAlicia, Senior Guest Experience Manager at Club Quarters Hotel in Boston, responded to this reviewResponded 4 weeks ago

Alexandra M,

Thank you for recognizing some of the great aspects of our hotel, and we are glad to hear you enjoyed your interactions with our team! We're sorry you felt parking was a bit expensive - we're actually one of the most affordable in the city, and provide both self parking and valet parking options.

We are not quite sure which parking option you chose, but self-parking is $25.00 per 24-hour period Monday through Friday; $16.00 on Saturday and Sunday, and we validate your ticket at our front desk. Normal rates at our garage for non-guests is $49 per 24-hour period. Valet parking is $38 for 24 hours.

Please let me know if you have any further questions, and in the meantime we hope to see you again next time you are in Boston!


Alicia Pillion
Senior Guest Experience Manager

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Reviewed 4 weeks ago via mobile

I tried to check out after my first night to go to a better hotel only to find out I accidentally pre paid, so I was stuck in this all around awful hotel another two nights.

Bad across the board. Rooms so small you couldn't open two suitcases without Covering the floor. Paper thin walls constantly disrupting sleep. Worst bedding I have ever seen. You could clearly see the mattress stitching through the sheets. Small, dirty, mold stained bathrooms with no counter space. Bad housekeeping who didn't refill necessities like shampoo or towels. Terrible front desk who ignored request for these items multiple times. Eventually dismissing us saying we couldn't get more towels or washcloths until our next scheduled maid service. Are you kidding me? Guess I can't shower today then.

Next time just let me check out CQ. It's January in Boston, there were a dozen better places for little to no more cost with excess vacancies. I greatly suggest you choose any of them.

Date of stay: January 2020
Trip type: Traveled with family
Thank RoadTripKrikkit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CQAlicia, Senior Guest Experience Manager at Club Quarters Hotel in Boston, responded to this reviewResponded 4 weeks ago

RoadTripKrikkit,

Thank you for your honest feedback, and we are sorry to hear we missed the mark on your recent stay with us. Please know that we take the time to read all reviews and will make a note of this review in particular as we are always looking for ways to improve our hotel. Please feel free to reach out to me directly to discuss.


Alicia Pillion
Senior Guest Experience Manager

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Reviewed 4 weeks ago

Really enjoyed our stay. Room was very comfortable and hotel staff were great. Hotel is in a great location just steps for the metro and Freedom Trail, pubs and restaurants. Will stay again and happily recommend.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Curious214444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CQAlicia, Senior Guest Experience Manager at Club Quarters Hotel in Boston, responded to this reviewResponded 4 weeks ago

Curious214444,

Thank you for the feedback and glad to hear you enjoyed your interactions with our team, the comfort of your room and our location. We appreciate the time taken to write a review. We look forward to welcoming you back on your return trip to Boston.


Alicia Pillion
Senior Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed at CQ during the last part of our honeymoon. The room was really great and comfortable, and the tv system allows you to stream contents from your devices - and order something to eat. The position is absolutely great to enjoy by walk the freedom trial and everything you have to see in the city. And what about free coffee, water and snacks in the lounge?! Special thanks to Bryan: with his perfect Italian he helped us for every need and suggested us best place for dinner and breakfast. But the hotel also has a pub that is definitely worth a look!

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
Thank GiovanniR2379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CQAlicia, Senior Guest Experience Manager at Club Quarters Hotel in Boston, responded to this reviewResponded 4 weeks ago

GiovanniR2379,

Congratulations on your recent celebration of marriage! We are so glad to hear you had such a wonderful stay, and we appreciate the time taken to write a review and to rate us five stars! We are extremely proud of all of our team members here at Club Quarters Boston, and we thank you for taking the time to recognize Bryan for going above and beyond to make your stay extra special. Additionally it is great to hear how much you enjoyed the comfort, and amenities we offer here at Club Quarters Boston. We look forward to your next visit!


Alicia Pillion
Senior Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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