From a highly professional reception by Thomas through to our beautifully appointed room with excellent quality finishes, our stay at the Colonnade was unforgettable. A pity it was only for two nights! The manager sent a small platter of fruit, cold meats and Perrier to our room after our fairly late arrival on a Sunday evening. The hotel's decor is stylish and understated. The bed, linen and towels are all luxurious. Extra touches enhance clients' experience: newspapers delivered to each room every morning, turn-down service upon request, early room cleaning should it be required. Housekeeping is efficient and well-organised. A small fridge in the room comes in handy. Staff go out of their way to be hospitable. A very genteel employee, Norman, directed me to get into the bookstore across the road and gave me his personal loyalty number to ensure a discount from the store which I promptly received! I was touched by this level of dedication and friendliness. Two tiny matters that could enhance the experience: Our bathroom's extractor did not work (Room 733) and some light does filter through the top of the curtaining at night. Other than that, however, an absolutely lovely stay!