From checking to check out amazing service. Convenient location in Copley Sq and amazing food at the hotel restaurant, Brasserie Jo
Such helpful and accommodating staff. Will definitely be back.
The valet was so helpful and the beautiful views of Copley Square was wonderful.
While my staff was business related I would love to bring my family for a weekend in the city. Close to Fenway Park and the Museum of Fine Arts. Definitely 5 starsMore
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The valet at Curbside, Hilary, was the kindest and friendliest gentleman I have ever met. He greeted me with a huge smile and allowed me to stay curbside indefinitely while I waited for my clients to come to the car! Thank you Hilary for excellent service!
Our stay was great. Initially we stayed in a room with 2 double beds, and it was clean and overall a beautiful. Later that night we found that our tv wasn't working, and they upgraded us to a suite, which was above and beyond what they had to do. Hilary was helped us to our new room. The staff was friendly and very accommodating. I would definitely recommend a stay here.
From a highly professional reception by Thomas through to our beautifully appointed room with excellent quality finishes, our stay at the Colonnade was unforgettable. A pity it was only for two nights! The manager sent a small platter of fruit, cold meats and Perrier to our room after our fairly late arrival on a Sunday evening. The hotel's decor is stylish and understated. The bed, linen and towels are all luxurious. Extra touches enhance clients' experience: newspapers delivered to each room every morning, turn-down service upon request, early room cleaning should it be required. Housekeeping is efficient and well-organised. A small fridge in the room comes in handy. Staff go out of their way to be hospitable. A very genteel employee, Norman, directed me to get into the bookstore across the road and gave me his personal loyalty number to ensure a discount from the store which I promptly received! I was touched by this level of dedication and friendliness. Two tiny matters that could enhance the experience: Our bathroom's extractor did not work (Room 733) and some light does filter through the top of the curtaining at night. Other than that, however, an absolutely lovely stay!
The Colonnade has been there quite a while. I remember staying there when I was in college in the 70's. So, thats saying something! The decor is a bit dated, but everything is clean and neat. The staff is very friendly from the moment you step onto the curb. Door man got me a complimentary water. Check in desk had a room ready. Room was spotless with a view and best of all I could open the windows a bit to get fresh air. Bed were comfortable and pillows just how I like them. Was there for a conference. Catering was ok. Tasty but light. Staff kept the rooms clean and up to date. Bottled water and other amenities were refreshed each day. My only complaint would be the drink prices. But that may just be how Boston is getting. $19 martinis are beyond my budget so I settled for the $7 10oz beer.
I would stay there again.
I just spent 3 days in meetings at the Colonnade...excellent facilities. However, it was Norman, one of the attendants who saw me com downstairs using a cane to pick up a newspaper. When he saw me, he asked for my name and room number and assured me that he would deliver a newspaper to my room each morning...which he did!
Thanks you Norman and Colonnade for hiring folks like Norman!
