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“Great location, average rooms, could have been cleaner”
Review of Colonnade Hotel

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Colonnade Hotel
Ranked #19 of 84 Hotels in Boston
Certificate of Excellence
Reviewed October 15, 2013

The colonnade is at a great location - walking distance to most attractions and lots of shopping in the area. We found the rooms okay and were comfortable during our stay, but the hotel could use some updating and could have been cleaner. The table was dusty and had crumbs on it and there was sticky residue on the dresser. All hotels in the area seem pretty pricey and are likely similar. For the price we paid I would have expected a nicer hotel.

  • Stayed: October 2013
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2  Thank Travel_hunter5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColonnadeBoston, Manager at Colonnade Hotel, responded to this reviewResponded November 22, 2013

Dear Travel_hunter5,

Thank you so much for your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you enjoyed your stay at our hotel and apologize for the opportunities you encountered. I appreciate feedback that we receive, whether positive or negative, to ensure we provide the best level of service to our guests. Thank you again for your review and I hope to have an opportunity to welcome you back again soon.

Brian Comeau
Director of Front Office Operations
bcomeau@colonnadehotel.com

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Reviewed October 14, 2013 via mobile

We stayed at the Colonnade to attend the Red Sox - Tigers playoff game. The location was perfect. It was an easy walk to & from the park. The room was lovely, with great views and floor to ceiling windows. Parking was on site, and easy to deal with. A great choice if attending a night game!

  • Stayed: October 2013
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1  Thank Connecticutwanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColonnadeBoston, Manager at Colonnade Hotel, responded to this reviewResponded November 22, 2013

Dear Connecticutwanders

Thank you for taking the time to review the Colonnade Hotel. Our Location is perfect for enjoying a Red Sox game and getting to Fenway Park. You’re so lucky to have been part of that memorable series! We look forward to welcoming you back to watch the Red Sox defend their World Series title!

Brian Comeau
Director of Front Office Operations
bcomeau@colonnadehotel.com

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Reviewed October 14, 2013

A nice and comfortable hotel. Big windows that open are a plus. Not fancy, the lobby is a bit worn, but tasteful and clean in general. Bathroom is quite small, and no vent fan. Jo restaurant was good for dinner in a lively bar atmosphere. The location is the thing, hard to beat for sight-seeing. Tours and Duck Boat pick ups across the street and a T stop right outside the hotel door.
I would stay here again.

Room Tip: I like the front for a street view. But it is a bit noisy, of course.
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  • Stayed: October 2013, traveled with friends
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1  Thank amyavalon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColonnadeBoston, Manager at Colonnade Hotel, responded to this reviewResponded November 22, 2013

Dear Amyavalon,

Thank you for taking the time to review the Colonnade Hotel. I’m thrilled that you enjoyed your stay with us. I would be happy to add your preference for one of our City View rooms. Would you be so kind to send me your reservation information? It is important that we anticipate your needs and having this information would be great before your next stay.

Thank you!

Brian Comeau
bcomeau@colonnadehotel.com

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Reviewed October 14, 2013

Having been slightly disappointed with the New York accommodation in the first leg of our two -city visit to the States we were delighted what was on offer at the Colonnade.
Lovely spacious bright room on the 11th floor with a great view over Boston, fabulously comfortable beds and a super location in the upmarket Back Bay area directly opposite the Prudential Centre and close to Newbury Street.
Staff friendly and helpful especially Danny the concierge who sorted us out with two great trips out of the city.
Very nice Brasserie ( if a bit pricey) attached to the hotel. We had a breakfast there and have no doubt the meals would be wonderful although we needed to get out to walk and explore a bit further afield in the evenings.
A great base in a lovely area. Recommended!

Room Tip: Register for the ipreferr loyalty programme and get unlimited free wifi!
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  • Stayed: October 2013, traveled as a couple
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1  Thank toastedmallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColonnadeBoston, Manager at Colonnade Hotel, responded to this reviewResponded October 15, 2013

Dear toastedmallow, Thank you for your review! I’m so happy to hear you found our property to be just what you were looking for. Thank you for your kind words about our Concierge,Danny. Our staff is a big part of our success so I’m happy to hear they made a lasting impression on you. Please come back and see us again soon!

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Reviewed October 13, 2013

We stayed here at both the beginning and the end of our trip across New England, both times were fabulous. The hotel has recently undergone a refurbishment, and it was gorgeous! We didn't eat at the hotel, too many places to see in Boston, but there was a restaurant attached.
The rooms were quite spacious, many cushions and pillows on the beds, which were very comfortable.
We were on the 11th floor which was at the top, so not too high a building. The only thing above us was the open air pool, which we didn't use as it was a little too cool...!

  • Stayed: September 2013, traveled as a couple
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Thank barbara_burn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColonnadeBoston, Manager at Colonnade Hotel, responded to this reviewResponded October 14, 2013

Dear barbara_burn,

Thank you very much for sharing your experience with us. I'm happy to read that you found your room to be so comfortable. I hope you return soon and have the opportunity to enjoy Brasserie Jo!

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Reviewed October 8, 2013 via mobile

Recently revamped this hotel is well situated, well appointed and offers great service, good in house dining and numerous nearby restaurants. Across from Copley square and upmarket shopping areas the hotel offers comfortable rooms and beds and true broadband internet which is free if you join the Preferred loyalty program. Quality hotels in downtown Boston are pricey, I believe this establishment offers godd value.

Stayed: October 2013, traveled on business
Thank Christopher L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColonnadeBoston, Manager at Colonnade Hotel, responded to this reviewResponded October 14, 2013

Dear Christopher L,

Thank you very much for your detailed review about your recent stay with us. We truly appreciate all of your feedback. I am thrilled to read that our service met your expectations and you found your guest room to be so comfortable. We hope to welcome you back to the Colonnade hotel in the future!

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Reviewed October 8, 2013 via mobile

We have stayed just one night, but definitely would be coming back if again staying in Boston.
Great location not too far from the airport and plenty of amenities around.
Classically decorated, it is a stylist hotel with the most comfortable bed we have ever slept on.
The hotels Brasserie Jo is fantastic and we wish it was our local. .

  • Stayed: October 2013
    • Value
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Thank JitkaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColonnadeBoston, Manager at Colonnade Hotel, responded to this reviewResponded October 14, 2013

Thank you very much for sharing your experience with us. We are very fortunate to have Brasserie Jo located within the hotel. I am thrilled that you found your bed to be so comfortable and our location to be convenient. We hope to have you back in the future!

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Additional Information about Colonnade Hotel

Address: 120 Huntington Avenue, Back Bay, Boston, MA 02116-5730
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Boston
#14 Luxury Hotel in Boston
#16 Family Hotel in Boston
#21 Romantic Hotel in Boston
Price Range: $176 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colonnade Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
The Colonnade Hotel has provided thoughtful hospitality to Boston visitors and residents for more than 40 years. A dynamic Back Bay landmark whose opening launched the neighborhood's renaissance in the early seventies, The Colonnade is home to the city's only outdoor Roof Top Pool and the award-winning Parisian-style restaurant, Brasserie JO. The property boasts 285 sophisticated guest rooms, including nine luxury suites. Ideally located, The Colonnade is in close proximity to Newbury Street, The Shops at Prudential Center, Hynes Convention Center, Northeastern and many of Boston's finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of the Preferred Hotel's LIFESTYLE collection. Preferred Hotels represents over 650 of the world's finest luxury hotels and resorts with an extensive global collection in more than 85 countries. ... more   less 
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Also Known As:
Colonnade Hotel Boston

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