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“Does not meet Marriott standard”

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Courtyard by Marriott Boston Logan Airport
Ranked #71 of 84 Hotels in Boston
Reviewed April 30, 2013

I booked this hotel because it is a Marriott and it's conveniently located near the Logan International Airport. However, the overall quality of this hotel missed the Marriott standard by a long shot. While some the staff was friendly enough, the rest was not. It was also not well equipped. The heater, for example, sounded like a thunder every time when it came on. I had to put earplugs in in order to sleep. The blanket provided was so thin that I was cold all night. I ended up having to fold it in halves to double up the thickness. The restaurant offerings were also very limited. It was more of a high end Best Western than a Marriott. I was very disappointed.

  • Stayed: April 2013, traveled on business
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Thank siyuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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536 - 542 of 774 reviews

Reviewed April 26, 2013

Stayed one night whilst visiting Boston on business. Arrived at 10:50pm only to find all restaurants in the hotel were closed. There was a small shop, but most of the food had gone and the salad I had was dry and bland. Reception did offer external restaurant choices, but after 7 hours flying and late, decided to skip this.
Room was a good size, clean and had everything required. It was a twin queen room. Comfortable beds and the hotel were quiet. WiFi worked well.
Breakfast was self-service with a cold and warm selection.

Room Tip: Arrive early if you want to eat or bring a long a take away.
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  • Stayed: April 2013, traveled on business
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Thank Fauchards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2013

We stayed here the night before flying out of Logan at 5 am. The rooms were clean, parking adequate, and the shuttle was reliably on time both to and from the airport. On our return trip, we flew in at 1 am, into a snowstorm, so we ended up staying that night as well. The price was much higher for that night, and I feel like they took advantage of our situation...it was 1 am, dumping snow, our car was covered in snow, and we were traveling with an infant. We obviously were not going to clean off our car and venture out in a snowstorm at 1 am to find a different hotel. It was an unfortunate situation, and we were just happy to have a room.

  • Stayed: March 2013, traveled with family
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Thank VTgirl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

Stayed here the night before flying out of Logan. Check in was a breeze, room clean and shuttle to airport was waiting. Drivers very friendly and helpful. Returned and waited about 10 minutes and a quick ride back to the hotel. Definitely would stay here again.

  • Stayed: April 2013, traveled as a couple
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Thank MaineMan2Maine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2013

We stayed at this property for one night and was disappointed in the room given the price we had to pay. I previously have stayed at many Marriott's and always have felt I received value for the price paid, however this time was different. The room was extremely small with only one place to put a suitcase. Unfortunately, there were three of us, each having a suitcase. Floor space needed to walk was taken up by suitcases. Also, there was no vent fan in the bathroom. On the plus side, the staff was very helpful and the shuttle would take you and pick you up from the airport T so that you could get into the city.

  • Stayed: April 2013, traveled with family
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Thank 720PeterH720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

Stayed at Courtyard Marriott one night for their Park, Stay and Fly program. Overall this was an excellent experience with great proximity to Logan and easy highway access. We were greeted warmly at reception and throughout our one night stay by all staff members. The room was very clean and comfortable. We ate in the dining room and enjoyed wonderful cocktails and nicely prepared dinners. My salmon was cooked to perfection. The shuttle serfvice was prompt and courteous and on our return our pick up arrived within a short time of our phone call. We will stay again.

  • Stayed: March 2013, traveled as a couple
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Thank bdgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013

hotel resturant is closed noon to 5pm so no food .... how do you get lunch you can have some food deliverd but most places req a min of 15-20$ order... or you can walk a mile plus to get food in the cold...staff is rude and they dont clean hair in my bed thats not mine... white socks are black from the floor and tv skipps and cant even watch it... i think dial up internet is faster then the hotel internet... dont waste you money... i stay here cuse my company forces me to ....

  • Stayed: April 2013, traveled on business
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Thank Monkylobes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Boston Logan Airport

Address: 225 William F McClellan Hwy, Boston, MA 02128-1176
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #71 of 84 Hotels in Boston
Price Range: $111 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Boston Logan Airport 3*
Number of rooms: 351
Official Description (provided by the hotel):
Courtyard by Marriott Boston Logan Airport is the perfect choice of Logan Airport hotels, and an ideal destination when visiting and exploring Greater Boston. Conveniently located just 1 mile from Logan International Airport, Courtyard by Marriott Boston Logan Airport offers 24-hour complimentary shuttle service to and from the airport, local train station, and Boston restaurants near our hotel. When you stay at Courtyard by Marriott Boston Logan Airport, you will enjoy luxurious accommodations and amenities featuring our newly renovated guest rooms, fitness center and business center. For shopping, entertainment, and a fine-dining experience, Faneuil Hall is close by and cannot be missed. We invite you to come stay with us in our Boston airport hotel's guest rooms or guest suites, so that you can visit the Museum of Science, attend an event at the Boston Convention and Exhibition Center, and have a thoroughly enjoyable stay in Boston. ... more   less 
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Also Known As:
Courtyard By Marriott Boston Logan Airport Hotel Boston
Courtyard Boston Logan Airport

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