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“No Bells and Whistles”
Review of The Midtown Hotel

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The Midtown Hotel
Ranked #63 of 84 Hotels in Boston
Reviewed June 13, 2014

Not the best experience! Made reservation with India two months in advance, Problem she made for the wrong days. Called to get corrected they would no longer honor that rate that was also currently on their Wed site. We ended up paying a much higher rate! Although they did give us free parking for our trouble. Average room, shower drain did not work well, filled tub while showering. Picked Hotel for location to Fenway Stadium and other Boston attractions.

Room Tip: Ask for room close to stairs or the one elevator.
  • Stayed: June 2014, traveled with friends
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Thank Michelle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,817 - 2,823 of 3,693 reviews

Reviewed June 10, 2014

Stayed here for 3 nights in May. There are plus and minus points to this place. Plus points: Excellent position for visiting sights. A little cheaper than the normal Boston centre hotels. Large rooms that have clean bedding and bathroom. Minus points: Unwelcoming person on reception (quite rude in fact). Tatty and dirty hallway carpets and lift. Dated furniture. No free breakfast or restaurant on site. Small flight of stairs UP to the lift.

So, if all you want is a clean bed to sleep in, somewhere decent to shower, and transport in the vicinity then this is for you. If you like a little more 'ambience' for your money then it isn't.

  • Stayed: May 2014, traveled with family
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3  Thank JessiejamesLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2014 via mobile

As many have said the location is good however the location is bad! The hotel is dark and dingy and in serious need of an overhaul. The staff while not particuarly cheerful did help when asked. i dont ask much from hotels but this place made me feel depressed! good location is its one good point.

Stayed: September 2013, traveled as a couple
1  Thank Colin-Costello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2014

This hotel really was in a great location, but that is the best thing that I can say about it. When we entered the hotel its decor was really dated and felt more like a cheap motel. There was a charge for the wifi service (ridiculous - almost 4 dollars for 2 hours was the cheapest rate) that was not indicated anywhere on the website - the website listed it as a room amenity. Hotel staff did not appear overly concerned for helping, but did give us directions of where to go when we asked. Pool closed at 8pm. Showers were dated too - I am 5'4" and barely fit under the shower head, felt really bad for my 6'1" husband. Lastly, the hotel was non-smoking, but our sheets and our towels smelled terribly like smoke.

  • Stayed: May 2014, traveled as a couple
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Thank Sarah V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

Location was excellent, but that's about it, the rest was adequate but no more, when we checked in nobody thought to tell us where the room was - we had to ask, then a finger pointed "that way". The real rip off however was the charge for the use of Wifi, we didn't use it but the minimum cost was over $2 for use, in a city that has free Wifi in nearly every cafe and public park, and parking charge as well.

  • Stayed: May 2014, traveled as a couple
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1  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownGM, General Manager at The Midtown Hotel, responded to this reviewResponded June 9, 2014

Thank you for your staying with us here at the Midtown Hotel and for your recent review. I want to personally apologize for the issues you experienced, and trust that we will be taking immediate proactive actions to rectify our shortcomings.
In regards to your comments regarding the WiFi charge, like the majority of all hotels in Boston, the Midtown does charge for WiFi. However unlike our competition, we do offer many numerous plans catered to be the most cost efficient for our guests. In addition, the hotel has recently gone through an upgrade in our WiFi system, and are now offering one of the top WiFi speeds of all hotels in the city.
I thank you again for your review, and appreciate any and all additional comments directly at tsankey@midtownhotel.com. Respectfully, Todd Sankey, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014

Our stay was great and our location was even better. My husband and I stayed for 2 nights and slept well. Pros: Location, friendly staff, large room, Clean. Cons: Outdated, strange A/C (it worked, but not to as cold as we'd like)

  • Stayed: May 2014, traveled as a couple
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Thank jillill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014 via mobile

The parking was not included in the price we paid the staff were not helpful and the rooms were dark and not very clean with no air conditioning in the rooms thankfully this time of year it's not too hot! Central
Location is great though for historic and cultural sights and this counts for a lot if you just want a bed for the night this will do

  • Stayed: May 2014
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2  Thank Tresillian23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Midtown Hotel

Address: 220 Huntington Avenue, Boston, MA 02115-4703
Location: United States > Massachusetts > Boston > Back Bay
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#56 Family Hotel in Boston
#59 Business Hotel in Boston
Price Range: $115 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Midtown Hotel 2.5*
Number of rooms: 159
Official Description (provided by the hotel):
Centrally located in downtown Boston, The Midtown Hotel blends comfort and convenience with affordability. This moderately priced hotel, nestled in the heart of Boston’s Back Bay. Just steps away from The Prudential Center, Copley Place and the Hynes Convention Center this downtown hotel is near three subway stops on both the green and orange lines. Nearby Fenway Park, The Museum of Fine Arts, Symphony Hall, and the elegant restaurants and boutique shops of Newbury Street make Boston an exciting city to visit and The Midtown Hotel the place to stay. ... more   less 
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Also Known As:
Midtown Hotel Boston
Midtown Boston
Midtown Motel Boston

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