Spent a week here on a timeshare exchange and have stayed at other Marriott 'resorts' so I know what to expect. The old building is nice to look at; a distinctive hallmark in financial district of Boston and a great location overall from which to walk all over town. Central location both good and bad as what's near in addition to the Harbor, Aquarium, and shopping are noisy, obese tourists, and hordes of buffoonish locals, typically seen either smoking and/or eating, many in various stages of inebriation, (much WORSE at night), wearing Celtics/Red Sox apparel, with shaved heads and multiple tattoos. Local males are just as offensive in appearance.
The rooms at the Customs House are large but with typically cheap Marriott furnishings and amenities. For example, there are no glasses in the bathroom and the shampoo/soap are decidedly downscale. Gym on 25th floor is adequate and that term just about describes the entire experience. Activities at the property are typically outsourced and do not expect to get anything useful without paying for it, e.g., no free Internet access, overpriced continental breakfast offerings, exorbitant valet parking charges, only McPaper for morning reading, and limited housekeeping service. You can, however, watch old movies and free TV in a 'special' lounge.
Staff very helpful and amiable overall. Were I not able to trade for this space I would never pay what room costs at retail, upwards of 400.00 per night. For those planning to visit and stay in Boston there are probably many more comfortable hotels (Hilton Financial District is one I would recommend) but the downside is that you'll still be in Boston. Go Yankees!!!
- Official Description (provided by the hotel):
- Marriott's Custom House is located in the heart of historic downtown Boston. Our Vacation Club Resort offers 84 beautiful villas, all with king sized beds with sofa beds. The resort offers modern day amenities, such as Free Wi-Fi internet access, cocktail lounge with live entertainment on select nights, Boston's only Kid's Zone, and much more in one of Boston's most historic and recognizable buildings. Book your stay today! **Please Note: Marriott's Custom House is a Timeshare Facility** ... more less
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- Also Known As:
- Marriott`s Custom House Hotel Boston
- Marriotts Custom Hotel
- Marriotts Custom Resort
- Marriott Boston
- Boston Marriott