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“One of The Best Boutique Hotels in the U.S.”
Review of XV Beacon

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XV Beacon
Ranked #13 of 84 Hotels in Boston
Certificate of Excellence
Reviewed November 30, 2012

Two things make this hotel stand out.... location and the focus on customer service. The "team effort", is noticeable from the moment you get out of the cab. The staff at this hotel "get it". Kudos to everyone for your friendliness, willingness to answer questions, and for treating us like one treats guests in a home! The service was consistent throughout our three-night stay.

The hotel location was perfect as I attended a meeting at the Omni (only a two minute walk). Loved room 502, large comfortable work station in the room, best to use the ethernet connection, not so hot on wifi connectivity. The room was immaculate, faced the street, near the elevator. Not large, but the floor plan was laid out such that one felt the living area facing the fireplace was not squished next to the bed and work station.

We loved the walk-in rain shower, super clean bathroom, and quality linens. The turndown service and cleaning staff were cordial and helpful.

The personal service of Mark driving us in the house car to and from dinner and to the airport made the trip low hassle and convenient. He's a charming man, exudes hospitality and loves his job. That's such a rare customer experience in this day and age.

Excellent stay!

  • Stayed: November 2012, traveled on business
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2  Thank jvand00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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621 - 627 of 1,123 reviews

Reviewed November 27, 2012

We booked this hotel on the strength of many terrific tripadvisor reviews. That sometimes concerns us - maybe we may be expecting too much... In this case, we need not have worried. From before the visit interactions with the concierge (thanks Maddie) to the welcome to all the details of the stay it is clear that this hotel has mastered the art of being a "boutique hotel".

Since this was a special occasion we let the staff know in advance and we were greeted in our room by a large slice of birthday cake and a bottle of sparkling wine. Nice touch! And on the first evening I had ordered the "rose petal turn down" service which was elegantly executed.

We can't say enough about the friendly nature of the staff. We even got to enjoy the car service that took us to dinner one evening. Our room was a large corner room, very well laid out and with a terrific view out onto Beacon St. and towards the Common. Frankly, how do you beat this location? We were able to walk to Newbury Street and along the Freedom Trail to the north end.

What could be improved. Not much. For one thing - the hotel is doing something right with its staff. Is it hiring or training or both? That has to continue. Don't let up!

In a next renovation it might be worthwhile re-configuring the lobby to make it more attractive and larger. A great deal of space at the front of the building is devoted to a little used part of Moo restaurant. It occured to us that a larger lobby would be more useful and would accommodate more people. There were occasions when the lobby did get congested with staff, conceirge area, check in and guests. When there are more than 15 people in the area it starts to become less like a relaxing boutique hotel and more like a crowded boutique.

Room Tip: Ask for a corner suite
  • Stayed: November 2012, traveled as a couple
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2  Thank SFKSAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

Fantastic boutique-type hotel in a perfect location! VERY friendly staff, super clean rooms, everything was outstanding! Little small details in the rooms, huge TV's very comfortable beds! Parking is by valet only, great restaurant and bar attached to hotel. We stay here often and each time is better than the last! Thank you

  • Stayed: June 2012, traveled with family
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Thank church666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

it was our 15 yr anniversary and I wanted to surprise my husband. I took him to the XV Beacon in Boston. He loved it just as much as I did. We got lost on our way and the person on the phone was so helpful in finding our way there. They were quick to receive us as soon as we pulled up. We were so tired from a long day and just wanted to check in quickly. When we got to our room, there was a bottle of champagne and some chocolate covered fruit/cookies with a lovely card congratulating us. The room was very nice. Beautiful fireplace, was very cozy. We decided to order room service and it was fabulous!!! They have a restaurant called Moo that has amazing food. The room was spotless. Quiet hotel. Breakfast was just as good as dinner and dessert! We will definitely be going back, probably for our 16th! LOVED IT!

Room Tip: Every room has a fireplace I believe.
  • Stayed: October 2012, traveled as a couple
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4  Thank lovecabo079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

I've stayed at many hotels, both for work and pleasure, but this is one I will not soon forget. I was there with my sons, and a new standard has ruined them for anything less than this. For two nights we were treated like kings. Every detail was attended to. Forget the Four Seasons. THIS is where you go when you want to give yourself something exceptional.

  • Stayed: October 2012, traveled with family
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2  Thank warren z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

I recently went on a weekend getaway with my girlfriend to Boston, and staying at the XV Beacon was the best part of the trip! Everything was absolutely perfect, and we couldn't have asked for anything better. When staying at a hotel, one should feel taken care of, as well as relaxed. While at the XV Beacon, we felt just that. The comfort and level of service was well above anywhere we've ever stayed, and the cleanliness was unmatched. I have highly recommended the XV Beacon to all of my friends, and will definitely be back in the future.

  • Stayed: October 2012, traveled as a couple
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2  Thank Domenic P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

A small luxury boutique hotel with excellent service and in a great location. There's nothing like walking into your room on a cold day and flicking the switch to turn on the fireplace. The room was large and comfortable with a separate seating area, a large and well-equipt desk. large flatscreen TV and a very comfortable bed. The marble bathroom has plenty of counter space, lovely amenities, a TV, thick towels (and a towel heater) and a rainforest shower head. The driver service is a real bonus when available. My meals at their restaurant Moo have always been delicious...and they know how to make a great martini. The room service was prompt and delicious, with coffee served in a thermos to keep it hot.

Room Tip: Some corner studio rooms have a view of the Commons.
  • Stayed: November 2012, traveled solo
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3  Thank Sherrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about XV Beacon

Address: 15 Beacon St, Boston, MA 02108-2902
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Boston
#9 Luxury Hotel in Boston
#11 Business Hotel in Boston
#17 Family Hotel in Boston
Price Range: $422 - $847 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — XV Beacon 5*
Number of rooms: 63
Official Description (provided by the hotel):
XV Beacon Hotel reigns over Boston's historic Beacon Hill neighborhood in its turn-of-the-century landmark Beaux Arts building. The modern furnishings counterbalanced by a grand staircase of marble, mahogany paneling and original caged-glass elevator reflect how past lives transform into the present. The 63-room luxury boutique hotel, recognized for peerless personal service, sophisticated interiors and luxurious custom amenities, distinguishes itself with its sense of heritage, peacefulness of home and utmost discretion. ... more   less 
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Also Known As:
Xv Beacon Boston
Xv Beacon Hotel Boston

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