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“Just don't understand why so expensive”

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Seaport Boston Hotel
Ranked #3 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
California Hot Springs, California
Level Contributor
249 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Just don't understand why so expensive”
Reviewed June 19, 2013 via mobile

Shop! This was a very nice place - extremely clean. Even went to the pool and that was impressive. We didn't eat there, however I highly recommend a walk to Yankee Lobster for their Mac & Cheese. I just didn't feel we got $325 in value.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brinbri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,637 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Salt Lake City, UT
Level Contributor
4 reviews
Reviewed June 18, 2013 via mobile

Very nice place. The staff is very responsive and incredibly helpful. Wish it was a little closer to downtown and the sights of Boston.

The exercise facility is one of the best I have used in a hotel.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moneyman34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2013

Many thanks to the Seaport Hotel and its sales team, especially Stephanie Urban with assistance from Nichole Zullo. They helped us scope out the hotel as we planned for a wedding, took special care of the bride and groom, and even found a place to store our home-baked pie! The hotel was conveniently located for our harborside activities, provided a welcome meeting place in the Tamo Loft for a kick-off to the weekend, and was a great gathering place for friends and family the day after the wedding. All of the staff were helpful and pleasant, our room was just what we needed, and we had an overall extremely pleasant experience. As we were checking out, there appeared to have been a number of other wedding parties staying there as well, but we never felt like we were just one of a crowd. Well done, Seaport Hotel!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annemarie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaportGM, General Manager at Seaport Boston Hotel, responded to this review, July 1, 2013
We appreciate all reviews but it is especially gratifying to receive positive feedback about specific team members. We will be certain to share your comments with Nichole and Stephanie, and we are so pleased that you family wedding was a weekend to remember. Thank you for selecting Seaport, and congratulations to the happy couple!

Kind regards,

James M. Carmody
Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Massachusetts
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 12, 2013

We thoroughly enjoyed the service, hospitality, food and outstanding event support from the team at the Seaport Hotel. Our company hosted 600 guests for 3 days at the Seaport WTC and I have never seen such a coordinated team and high class banquest services. I would highly recommend checking out the hotel and WTC for your next even in Boston.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaportGM, General Manager at Seaport Boston Hotel, responded to this review, July 1, 2013
Thank you for taking the time to write after your recent visit. Our team members work closely together to provide a productive and refreshing experience for each of our guests, and it is terrific to hear that your company’s conference went so smoothly. We hope to welcome you back to the Seaport Boston Hotel.

Kind regards,

James M. Carmody
Vice President & General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
98 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 12, 2013 via mobile

I checked in during the evening on a Sunday and was helped by a trainee through the process. She was friendly but some of the things she told me didn't make sense but I understood anyway. The room I had 1022 was night with a view of the harbor, but close to the elevator where you heard a lot of traffic. Ordered room service and the chicken soup didn't have mushy noodles and the salad was fresh. Had a massage at wave and found the masseuse to be great. They have an all tips included policy which is interesting. Will definitely stay here again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EMACE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clare
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 11, 2013

Very nice hotel, excellant food, enjoyed dinner and breakfasts, very helpful and friendly staff. Nice clean bedrooms. Not sure about the location. There are many nice restaurants nearby and you can walk into the city from the hotel yet it still feels like you are on the outskirts. We stayed there twice, first time for two nights at the start of a trip around New England, we took taxis everywhere that we wanted to go which was expensive. We stayed there again on the return leg of our journey and I asked about public transport and the concierge couldn't have been more helpful in showing us where to go, we ended up getting around this way and found it much more economical, if only we had asked at the start of our trip. The hotel also has a nice pool which our three kids loved, very nice dressing rooms, and complimentary juice and fruit at the pool reception. The also got a complimentary toy at the start of each hotel stay (the choice was a teddy for themselves or a dog toy, they found this highly amusing and on our first stay took the teddies for themselves but on our second choose a toy for our dog back home). I would recommend this hotel.
There is no tipping at this hotel which we loved. It is included in your rate and if you try to tip the staff refuse to accept it.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sinead C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaportGM, General Manager at Seaport Boston Hotel, responded to this review, June 24, 2013
Thank you for taking the time to provide a review, and for making Seaport the starting and ending points for your New England visit. The Seaport District is the burgeoning neighborhood in Boston and with our on-site MBTA station, public transit is a convenient and economical way to explore the city. We love welcoming young visitors to the hotel as well as dogs, and hope to see you again.

Kind regards,

James M. Carmody
Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seaport Boston Hotel

Property: Seaport Boston Hotel
Address: 1 Seaport Lane, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Boston
#1 Romantic Hotel in Boston
#2 Family Hotel in Boston
#2 Luxury Hotel in Boston
#6 Green Hotel in Boston
#6 Best Value Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Seaport Boston Hotel 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in Boston's bustling Seaport District with dozens of Boston's most popular restaurants and attractions within walking distance, the Seaport Hotel Boston offers business and leisure travelers newly renovated guest rooms and a variety of upscale amenities including complimentary wireless Internet access, one of Boston's most luxurious fitness facilities, an indoor pool, complimentary bicycles and beautiful city and harbor views. Seaport Boston is proud to be one of the Boston's greenest hotels. The hotel is five minutes from Logan Airport by taxi, water taxi and the MBTA and offers weekday shuttle service into downtown Boston. Nearby attractions include the Boston Convention & Exhibition Center, the Institute for Contemporary Art, the Boston Children's Museum, Boston's pedestrian friendly Harborwalk and the Blue Hills Bank Pavilion. ... more   less 
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Also Known As:
Seaport Hotel Boston
Boston Seaport Hotel

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