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All reviews faneuil hall great location quincy market the financial district freedom trail the north end within walking distance king suite continental breakfast short walk dunkin donuts corner room walked everywhere would definitely stay here again an upgrade valet parking central location
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Reviewed 4 weeks ago via mobile

This historic hotel puts you close to the historic attractions for a price. My room was small with an obstructed view of the historic downtown. The bed was comfortable and everything in it was in working order. Small bathroom. Service was acceptable, and the guys out front were especially friendly.

Date of stay: June 2019
Trip type: Traveled on business
Thank GeorgeY892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this reviewResponded 4 weeks ago

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are happy to hear that you enjoyed your stay and we appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston!

Kind regards,
Alicia BIanco
abianco@hiltonbostondowntown.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Nothing especial, lack of warmth or personal touch. A typical chain hotel practical, well located yet expensive. Personnel are friendly but obviously expecting a tip. OK for a few days but nothing memorable.

Date of stay: June 2019
Trip type: Traveled on business
Thank 28cgm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this reviewResponded 4 weeks ago

We appreciate your feedback regarding the service from our team members. We have shared your comments with our team and assure you the appropriate steps have been made to correct the issues you encountered with our hospitality. We do hope you will consider staying with us on your next trip to Boston!

Kind regards,
Alicia Bianco
abianco@hiltonbostondowntown.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This location was centrally located, easy to get to the T, Freedom Trail, Aquarium. Staff was super friendly and approachable - the concierge gave great recommendations and directions. The historic property is also beautifully maintained and clean! Would definitely go back!

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Road30337861483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this reviewResponded 4 weeks ago

Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall for your trip to Boston! We are thrilled that our team members were helpful with directions and suggestions for the city and that you enjoyed the nearby downtown attractions. We hope to have you back on your next stay in the city!

Kind regards,
Alicia Bianco
abianco@hiltonbostondowntown.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019 via mobile

Room 633-

I loved this hotel, starting from the entrance, the staff outside were very helpful at giving me directions and ensuring I had an enjoyable stay. The hotel is situated in the best part of boston* and has a restaurant joined onto it. The floor was a beautiful marble and the lifts were gold and luxurious. The bathroom was kitted out with a powerful shower, but no bath, and had complimentary soaps and shampoos.

This is the nicest hotel I have stayed in.

*my opinion

Date of stay: June 2019
1  Thank sphinxm2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this reviewResponded 4 weeks ago

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and our team members took such great care of you! We hope to welcome you back on your next stay in the city!

Kind regards,
Alicia Bianco
abianco@hiltonbostondowntown.com

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Reviewed June 11, 2019

Classic building in a great location. Friendly staff, decent gym. This summarized the experience. Impressed with how downtown Boston is walker friendly. Access to good restaurants and events in downtown a stone's throw away.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Mobile07116972716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonBoston, Front Office Manager at Hilton Boston Downtown Faneuil Hall, responded to this reviewResponded 4 weeks ago

Thank you for staying with us at the Hilton Boston Downtown/ Faneuil Hall for your trip to Boston! We are so happy to hear that you enjoyed our downtown location and got to enjoy walking around the city! We are happy to hear that our friendly team members took care of you. We hope to have you back on your next stay in the city!

Kind regards,
Alicia Bianco
abianco@hiltonbostondowntown.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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