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Hilton Boston Downtown / Faneuil Hall
Ranked #53 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
New York
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Not bad...”
3 of 5 bubbles Reviewed July 9, 2012

But not exactly great either. We stayed in a huge king suite with a living room and bedroom on the 4th floor. However, when we arrived, the room smelled musty, only one of the two television remotes was working and the air conditioning wouldn't maintain a comfortable temperature. I also noticed that the light fixture next to the bed appeared very dusty (like it hadn't been cleaned for a while). The refrigerator in our room was no longer operable and we were told that while we couldn't use it as a refrigerator, if we put ice in it, we could use it as a cooler. Finally, the room was very dark.

To be fair, after I spoke to the front desk about the remote, the musty smell and the air conditioning, they were resolved pretty quickly.

On the plus side, the staff was friendly and helpful, the location was decent and the beds and bedding were comfortable.

Generally, the hotel was fine but it would benefit from a little updating.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LIESQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,799 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (281)
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English first
Perth, Australia
Level Contributor
89 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed July 9, 2012

Huge rooms,great beds,separate area for the kids,friendly staff.Cant complain at all.The location is superb next to the brillant Quincy Markets.We loved staying here and in Boston.What a beautiful city and lots of Irish pubs.Highly recommended.

Room Tip: Away from the scaffolding.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Our_USA_trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Boston Downtown / Faneuil Hall

Property: Hilton Boston Downtown / Faneuil Hall
Address: 89 Broad Street, Boston, MA 02110
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Green Hotel in Boston
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Official Description (provided by the hotel):
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 
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Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District

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