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Hyatt Regency Boston Harbor
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Reviews (2,726)
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All reviewswater taxiharborside grillboston harborclose to the airportairport viewlogan airportfree shuttlehotel shuttleharbor view roomcity skylineshuttle servicean early morning flightclam chowderhotel restaurantblue linerental carsubway station
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Reviewed March 10, 2014

This is a good, clean hotel if you are traveling into Logan and need a place to stay. But, If you are visiting Boston, you should know it takes about 30 minutes via shuttle and T to get into the city. The staff was extremely helpful and courteous and I found the hotel to be very clean. It is remarkable that even though my room had a clear view of run-way 14, I never heard airplane. If you want the harbor view, it is an additional charge.

  • Stayed: March 2014, traveled with friends
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1  Thank hlaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

  • Stayed: March 2014, traveled with family
    • Value
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Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael H, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded March 12, 2014

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Reviewed March 9, 2014

We moved to Cape Cod last year and made the decision to get an airport hotel for the night before our early morning flights. All of the hotels of this caliber have nice updated rooms with all the expected amenities. Impersonal perhaps but no complaints. In February, we decided to stay at the Hyatt and had our first taste of the Logan Hyatt difference. The shuttle driver picked us up at the airport and insisted that we not lug the bags ourselves and he entertained us with his humor on the short ride to the hotel. Upon arrival, he again insisted that we not handle the bags and had a bellman promptly load our luggage. The front desk clerk found out that one of our party was not going to make it and explained how we could get refunded our non cancellable room cost. The bellman introduced himself and inquired about our travel plans. He gave us a thorough explaination of the rooms systems and sincerely asked us to call him if we needed anything. We had dinner at the hotel restaurant and while the food is not generally exceptional, we met Vinnie, a sort of major Domo in the restaurant who keeps the wheels greased and makes guests feel special. I traveled for a living and in general feel you get what you pay for and that hotels are a bit impersonal. The Logan Hyatt has an intimate feeling and staff that are obviously meticulously trained and got out of their way to give exemplary service. I love this hotel.

  • Stayed: February 2014, traveled with family
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2  Thank nigelbulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded March 12, 2014

Thank you so much for taking the time to review your stay. I am thrilled to hear that you received such wonderful service from our staff and that you felt we provided a comfortable & intimate setting. Your comments echo what we have been hearing from many of our guests. I will be sure to pass your comments along. Thank you for staying with us and we look forward to delighting you again in the future.

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Reviewed March 8, 2014 via mobile

We always stay here before our early morning flights, a few times a year. I love how friendly the staff are and the availability of a very high-quality restaurant for both dining overlooking the great harbour or room service. It is nice to know we'll start our trip feeling pampered and relaxed. We've been happy with the shuttle to the airport always available even at the early hours we need it. We've used the parking fly options and have been happy with that too. This year I discovered the AAA rate is very good and booking online is the same as calling a representative.

Stayed: February 2014
Thank M V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2014

Spent the night prior to an early flight out of Logan. Excellent service from the time I pulled in to the time I left. The hotel is reasonably priced and the service to park your car is a good price. Our room overlooked the airport. I couldn't hear any of the planes coming and going. I have stayed at the Hyatt and this place is a step above. The shuttle runs every 15 minutes 24 hours a day 24 hours. The hotel is a 5 minute driver.

Stayed: March 2014, traveled with family
Thank Patti S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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