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Hyatt Regency Boston Harbor
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Reviews (2,708)
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2,022 - 2,027 of 2,708 reviews
Reviewed June 7, 2013

I had a harborside room with a a beautiful view of downtown Boston. Room was clean and standard Hyatt- Had dinner in the restaurant which was good as well as breakfast the next morning- Parking is expensive $34 p/day.

Only issue was noisy guests coming in at 10pm but besides that everything was good. Didn't try it myself but there was a water taxi station in front of the hotel that I was told would take you right into downtown Boston.

Fitness center is small with limited equipment but decent nevertheless.

Definitely recommend as a Boston airport destination!

Room Tip: Ask for a harbor facing room!
  • Stayed: June 2013, traveled on business
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2  Thank MTCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013 via mobile

I would definitely stay here again!
Staff us friendly and outgoing, shuttle service was frequent and breakfast buffet was yummy.

The view of downtown Boston is amazing and very thankful for a city facing room.

  • Stayed: June 2013
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1  Thank dar1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded June 7, 2013

Thank you so much for the great comments regarding your stay! We look forward to welcoming you back in the future!

Regards,
Michael Hickey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2013

Make sure you have a room with a view of the harbor. Absolutely incredible! The skyline of Boston constantly changes with the rising and setting sun, and the lights at night are beautiful. I didn't want to sleep 'cause I didn't want to miss anything. It was a good thing that I didn't mind the sleepless night. The mattress was awful. Just plain lumpy. Got up with a bad backache. But loved the view, both from the room and from the indoor/outdoor restaurant.

Room Tip: Ask for a room with a view of the harbor.
  • Stayed: May 2013, traveled as a couple
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1  Thank infowebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Stayed here in March for a business conference. Excellent location for travellers converging on Boston. Shuttle bus from the Airport brings you direct to the hotel. 30 Minutes landing you are in your room. The Hotel is a typical business hotel and is kept to a good standard. Service is excellent. The rooms are modern, spacious and clean,. You can take the water Taxi from the back of the Hotel across the bay into the down town area of Boston, Nice experience with great views of the Harbour and also practical.
Overall a good experience and would definitely use again.

Room Tip: Make sure to get a room with a Harbour view looking towards Boston. Otherwise you will be looking at the airport.
  • Stayed: March 2013, traveled on business
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1  Thank Xing-jia-bi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

This hotel was terrific in almost every way. The location is stunning, on Boston Harbor across from the Boston waterfront, and it is, of course, at the airport and therefore particularly convenient for travelers. We returned to the hotel after 10 pm on the night we arrived and were able to get a delicious meal in the lounge until midnight. The service, from the front desk to the bell hops to the airport shuttle bus driver, was delivered efficiently and enthusiastically. Also, we took the water taxi to Boston for lunch and returned the same way, and while the taxi is not run by the Hyatt, the staff told us how to take it.

Our one real complaint was that on the day we were checking out, we were making our final preparations to leave the room and had forgotten to put the chain on the door. A man who was a member of the staff opened the door without knocking and with the "Privacy" notice in the key slot, presumably because he thought we had already checked out (it was 11:30 am, and check-out is at noon). Although he left immediately when he saw his mistake, such behavior is inexcusable, particularly in a good hotel such as the Hyatt. The front desk, however, was deeply apologetic and tried to figure out who done this, a gesture we appreciated.

Room Tip: Ask for a room overlooking Boston Harbor and the Boston waterfront. The view is unbeatable.
  • Stayed: May 2013, traveled with family
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2  Thank RoberSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded June 5, 2013

Thank you for taking the time to review your stay. I am thrilled to hear that our staff provided top-notch service throughout your stay. I will be sure to pass along your comments so that they know their efforts were appreciated. I will also be sure to discuss your comments with our Executive Housekeeper, to prevent any future mishaps. We hope to welcome you back again soon!

Regards,
Michael Hickey

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